What makes Crystal Bay's destinations so attractive?
(Baonghean.vn) - Reputable management and operation brands that understand customers, flexibly adjust products with full-service packages, enrich experiences for tourists... have brought attraction to tourist destinations. Crystal Bay Hospitality, the management and operation unit of the tourism ecosystem of Crystal Bay Group, is a specific example.
Enriching the visitor experience
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| Water games at Riviera always bring many new experiences and emotions to visitors. |
Children also laughed loudly when participating in fun physical activities in the Kids Island area. At the water park, children screamed while playing on the adventurous tube slide. Not only that, many young visitors were passionate about drawing, coloring, watching cartoons, and dancing with cheerleaders in the indoor and outdoor playgrounds.
Parents can relax and enjoy private moments together without having to worry about their children, as Riviera's professional staff are ready to take care of and play with the children.
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| The attentive and dedicated service of Crystal Bay Hospitality staff satisfies visitors. |
“From serving mainly Russian guests, we quickly adjusted to bring maximum satisfaction to Vietnamese guests. Many preferential programs were applied for the first time, on-site experiences were still full but changed according to the habits and needs of domestic tourists, such as Asian-flavored cuisine, sports and entertainment games, etc. On average, 80% of our rooms are filled every month.”
Therefore, hotels and resorts managed and operated by Crystal Bay Hospitality always achieve high occupancy rates, from 70-90%, even though the tourism industry is experiencing many difficulties.
Guaranteeing success for Crystal Bay destinations
Before the Covid epidemic happened,Crystal Bay Hospitalityreaped the above impressive results thanks to the complete tourism ecosystem and the advantage of the flow of customers from the travel service segment of the parent group Crystal Bay. In 2019, Crystal Bay welcomed more than 400,000 Russian visitors, accounting for 65% of the total number of Russian visitors to Vietnam. These visitors used 4.5 million rooms/nights at hotels and resorts throughout Nha Trang, Ninh Thuan, and Binh Thuan.
In 2020,Crystal Bayhas flexibly applied and adjusted service packages sold to international customers to serve domestic customers. Good service platform and tourism ecosystem created at each destination have helped Crystal Bay conquer Vietnamese tourists.
Continuing to serve its ever-growing customer base, Crystal Bay Hospitality will continue to receive many international-scale All-in-one destinations, combining resort, entertainment and experience invested by Crystal Bay Group and its partners.
That is SunBay Park Hotel & Resort Phan Rang, which dedicates 60% of its space to a system of 101 large-scale international facilities. Visitors will experience a modern, sophisticated architectural work but with traditional Cham culture influences, and enjoy 5-star facilities such as: a marine sports and entertainment complex, a high-tech entertainment area, a coastal theme park, a cinema... When this project comes into operation, it will become a new and unique experience for visitors in the potential land of Ninh Thuan.
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| SunBay Park Hotel & Resort Phan Rang offers visitors new experiences. |
In the heart of Ninh Chu National Tourist Area (Ninh Thuan), Sailing Bay Ninh Chu brings to the Ninh Thuan desert an all-in-one destination of international standards. The project dedicates up to 81.5% of the space to amenities and landscapes. For the first time in Vietnam, there is a Ski Ninh Chu Bay snow sports entertainment complex with an area of up to 8,000m2 (top 3 in the world), a marina, an Olympic-standard swimming pool, outdoor art performance areas, water playgrounds, endless green areas... attracting visitors to experience.
With the strategic product “One vacation, many heritage areas”, charter flights bring tourists to experience the ancient, mossy Cham Towers associated with the Cham culture of Nha Trang - Ninh Thuan - Binh Thuan and the majesty of Ha Long Bay - the new natural wonder of the world.
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| Sailing Bay Ninh Chu meets the needs of tourists to fully enjoy international amenities. |
Inheriting more than 20 years of travel experience from its parent group, Crystal Bay Hospitality understands and turns the desire to experience and fully enjoy international amenities of tourists from many countries into reality through a series of flexible services and products. Crystal Bay Hospitality's All Inclusive package service helps tourists enjoy meticulously designed and full of experiences vacations. All services are included in a single price, with no additional costs.
From a diverse tourism ecosystem, focusing on customer needs, Crystal Bay Hospitality has designed service packages suitable for many different types of customers. That is the reason why Crystal Bay Hospitality has the advantage of attracting tourists to All-in-one destinations in the tourism ecosystem of Crystal Bay Group.