Facebook Messenger 'down' in Vietnam

Mobile users were unable to send messages via Messenger, while desktop users were unable to even view their message history. The issue was widespread and had a major impact.

Around 11:30 a.m. on November 4, many users reported that Facebook Messenger was inaccessible. This situation affected both mobile and computer users.

"For about 30 minutes, I have not been able to send messages, although I can still view old messages," said Lam Tam, a resident of Dong Nai, who encountered this problem while using the Facebook Messenger application.

Downdetector tool shows that Facebook has just had problems in many countries in America, Europe and part of Asia.

This situation on Facebook on computers is even more serious when many people cannot even see their message history. "The chat box is completely white and does not show any information. I think this is the effect of the storm," said Mr. Tung, living in District 3 (HCMC) who encountered a similar situation when accessing Facebook from his computer.

Despite the major outage on Messenger, Facebook is still operating normally. Indignant statuses and shares about the incident are still being posted densely on the timeline.

"Many people predict that it is due to the impact of storm Damrey, but I think this is a new update of Messenger, because if the storm is affected, Facebook will also be affected, not just the messaging application," Mai Thanh Phu - a Facebook service worker shared.

This incident also occurred in many countries such as the US, Australia, Singapore... Social networking site Twitter also continuously posted this situation with the hashtag #FacebookDown.

Many users also reported the problem to outage.report, one of the sites that specializes in monitoring the "health" of large websites based on feedback from the community.

The last time Facebook had a widespread and large-scale error was on October 11. However, the error only affected a small number of users at that time, not all at once like this time.

In 2014, Facebook also experienced a similar problem. At that time, many Americans panicked and called the police hotline 911, according to the Los Angeles Times. The incident was so annoying that the police had to announce on Twitter: "Facebook is not a legal issue, do not call us when it is down. We do not know when Facebook will be back online."

According to Zing