Recorded at Nghe An Rehabilitation Hospital

(Baonghean) - Along with improving professional capacity, Nghe An Rehabilitation Hospital has prioritized the attitude of serving patients of its staff. This has been recognized by many patients being treated at the hospital.

View of Nghe An Rehabilitation Hospital.

Patient Van Duc Tan (Block 3, Con Cuong town)

I have had osteoarthritis for nearly 10 years now, and have been treated many times at the hospital but it has not been cured.

In July 2017, I was admitted to the Oriental Medicine Department of Nghe An Southwestern Hospital for treatment. After nearly 20 days of treatment, I was transferred to Nghe An Rehabilitation Hospital for treatment.

As a hospital-hotel model, being treated at the hospital feels like going on a vacation. This makes us patients feel attached to the hospital and feel secure during treatment.

In addition to a team of highly qualified doctors and nurses, the hospital also invites leading professors to examine and treat patients. I was fortunate to have Professor, Doctor Cao Minh Chau - General Secretary of the Vietnam Rehabilitation Association, Director of the Rehabilitation Center of Bach Mai Hospital, examine, treat and prescribe medicine.

At the hospital, I was assigned to the Traditional Medicine Department. Based on my current health and condition, the doctor prescribed me procedures such as electrolysis, electric shock, electroacupuncture, hydroacupuncture, pharaphin application, massage...; I also practiced exercises myself using other tools according to my own needs.

After 20 days of treatment at the hospital, with the very attentive and enthusiastic care and guidance of the doctors, nurses and medical staff of the departments, my health has improved a lot. Back pain and knee swelling have subsided, making it easier to walk. In particular, the pain in my left arm has improved significantly, making it easier to move.

During my treatment, I had the opportunity to meet people from ethnic groups in remote, economically disadvantaged areas. Their general feeling was that they were excited to be able to return to Nghe An Rehabilitation Hospital for treatment and convalescence.

During my time at the hospital, I have experienced many things. Especially the medical ethics of the leadership, the team of doctors, nurses, and staff of the hospital. Good professional qualifications, enthusiasm, and dedication to patients. Nghe An Rehabilitation Hospital is a trusted address for patients in and outside the province.

Patient Le Xuan Ben (Nghia Lam commune, Nghia Dan)

I have had cervical spondylosis and spinal spurs for 3 years now. I have been treated in many places but it has not been cured. I cannot bend down or do anything. I have pain, fatigue, and frequent insomnia, which has caused my health to decline.

When arriving at Nghe An Rehabilitation Hospital, we were carefully guided by the customer care team from the admission procedure, check-in, meal notification... In particular, the hospital also provided personal items such as towels, toothbrushes, drinking cups... for each patient. It is known that this fund is taken from the unit's welfare fund. Those nice gestures of the hospital staff made us, the patients who are far from home, feel warmer.

After a week of treatment at the hospital, what touched us the most was the gentle and kind service attitude of the medical team, doctors and hospital staff. I was hospitalized without any family members, so I had to rely on the hospital staff for everything. One day, I was too tired to go down to the dining room, so the hospital staff served food to my room.

Patient Vi Thi Thang (60 years old, Nghia Dung commune, Tan Ky)

Had a stroke 2 years ago, children and grandchildren took me to many places for treatment but no progress.

With the introduction of the District Hospital, I was transferred to Nghe An Rehabilitation Hospital for treatment and recovery after the stroke.

Before I went to the hospital, I had difficulty moving around and couldn't take care of myself. I couldn't even do small things like brushing my teeth, washing my face, eating rice...

After a period of treatment with techniques such as acupuncture, massage, acupressure, especially with enthusiastic guidance from doctors and nurses in exercising my arms and legs, walking, speaking, eating with my hands and feet... my condition has improved a lot. My limbs are softer, and my pronunciation is clearer.

What I feel most clearly is that the staff, doctors and nurses here are very dedicated to the patients. They treat the patients as their own relatives. Every time we do not achieve our training goals, the doctors and nurses gently encourage and motivate us to try harder.

In addition to appropriate treatment, we patients also get to eat and stay in a clean, beautiful environment. All hospital rooms are fully equipped with televisions, refrigerators, air conditioners, etc. In the evening, we get to watch movies on a large screen, shown by hospital staff for patients in the hospital's large courtyard.

A nutritious diet, appropriate for each patient, combined with a suitable treatment regimen, has significantly improved my condition. My family is very excited.

Patient Hoang Lan (Quy Hop Town)

Previously, I had been to Nghe An Rehabilitation Hospital, at that time it was a nursing center, with poor facilities. So this time I came back, I was surprised by the changes in the hospital, it can be said that the hospital has "transformed" is not wrong.

Along with investment in facilities and human resources to treat and restore patients' health, the hospital has a green, clean, and beautiful campus, with places for patients to read newspapers, relax, and in the evening, patients can watch movies about the Russian October Revolution, about Uncle Ho... All of these things have contributed greatly to supporting patients in their treatment.

However, for better treatment, the hospital should re-plan the rooms and working departments to be suitable, avoiding the situation where patients have to go to many places.

Thanh Thuy - Duc Anh(Take note)