Maintain the rights of customers who have deposited money in the vehicle license plate auction

Vietnam Auction Partnership Company (VPA) has just announced the continuation of the "First Auction" of car license plate auctions.

Accordingly, for the 11 car license plates put up for auction on August 22 that could not be auctioned due to technical errors, VPA guarantees to preserve the rights of all customers who have submitted application fees and deposits to register to participate in the auction of the car license plates.

"VPA will directly send notices and contact customers who have paid to register to participate in the auction to resolve the matter in accordance with regulations. The deadline for depositing the deposit for these 11 plates has expired, so no more customers will register to participate" - VPA said.

For all remaining car license plates in the list (except for 11 license plates in section 1), customers can continue to register to participate in the auction, submit application fees and deposit until 3 days before the auction.

The car license plate auctions will be held by VPA in September 2023.

Previously, according to the announcement from the Ministry of Public Security, 11 super beautiful license plates were auctioned at 9:15 a.m. on August 22. The auction time for each license plate lasted 60 minutes. The final auction is expected to end at 11:00 a.m.

However, since 9am, many people said they could not access their auction accounts even though they had previously successfully deposited 40 million VND and paid 100,000 VND in fees.

At 10am the same day, according to the reporter's records, the license plate auction website announced that "the system is overloaded".

At 10:22 a.m., the website announced that "the license plate auctions on August 22 were suspended due to technical reasons."

On the same afternoon, responding to information about the auction website having problems, Vietnam Joint Stock Auction Company said that due to a sudden increase in traffic to the website, the system had problems, and customers could not access the license plate auction room.

This unit also said that it is focusing resources to fix the problem as soon as possible, ensuring to meet customer needs.