Digital transformation

Google warns of increased scams during the year-end holiday season.

Phan Van Hoa December 21, 2024 14:18

Every year, especially during the year-end holiday season, the activities of scammers tend to increase significantly. 2024 is no exception, as online scams continue to evolve in complexity, requiring everyone to be even more vigilant.

Gmail, the world's leading email service provided by Google, currently serves over 2.5 billion users globally. With its advanced security system, Gmail is capable of blocking up to 99.9% of unwanted emails, including spam, phishing emails, and malware.

However, despite this impressive rate, 0.1% of malicious emails still manage to bypass the protections. This seemingly small number has the potential to cause serious damage, from stealing personal information and committing financial fraud to spreading malware on a large scale.

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Illustrative image.

This requires users to not only rely solely on technology for protection, but also to equip themselves with knowledge and vigilance to protect themselves from online threats.

In a blog post, Google shared: "Since mid-November, we've seen a surge in email traffic compared to previous months. This makes securing and protecting users' inboxes a greater challenge than ever before."

Google predicts that a second wave of attacks will erupt around this time, as attackers constantly adjust their strategies and experiment with new methods to bypass existing security measures.

Three types of scams are dominating the year-end holiday season.

According to Google, there are three dominant types of scams during the year-end holiday season, including:

1. Invoice fraud:Scammers use the tactic of sending fake invoices, often accompanied by phone calls to "dispute" an unusual fee. Taking advantage of the victim's confusion, they cleverly manipulate and persuade the victim to make the payment. Although not a new form of fraud, these scams persist and are becoming increasingly common, posing a worrying threat to consumers.

2. Scams involving celebrities:Scammers send fake emails, claiming to be from celebrities or stating that a particular star is endorsing a product. These connections often lack logic but are cleverly designed to appear credible. Exploiting victims' admiration or curiosity, scammers try to build trust and lure them into scenarios that sound "very real" but are actually sophisticated traps.

3. Extortion:Victims receive threatening and frightening emails in which scammers reveal details such as home addresses, sometimes even attaching actual photos of the location. These messages often appear in various forms, but they all revolve around serious threats.

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Extortion scams are becoming increasingly common among hackers. Photo: Internet.

Scammers may threaten physical harm or claim possession of sensitive personal documents they claim to have obtained through a hack. This tactic aims to instill fear and coerce victims into complying with their demands, such as paying a ransom or providing more personal information.

Gmail has implemented advanced AI-powered cybersecurity defenses to enhance user protection. By utilizing large language models (LLMs), the system can not only detect more complex spam patterns but also improve spam blocking efficiency by up to 20% compared to before.

Notably, these models are also capable of processing large amounts of information, allowing for the analysis and evaluation of up to 1,000 times more user-reported scam cases, significantly improving the ability to detect and prevent online threats.

Gmail's new security features have been remarkably effective, reducing the number of scams reported by users that landed in their inboxes by up to 35% in the first month of this year's holiday season, compared to the same period last year.

This achievement demonstrates a significant improvement in the ability to detect and prevent online threats, contributing to better protection for users at a time when phishing activities are often on the rise.

In a blog post, Google emphasized: "It is paramount that you remain vigilant and proactively report any suspicious emails as spam or phishing. This is the first step in protecting yourself and the community from online threats."

4 "golden rule"It helps users protect themselves from fraudulent activities.

Google has introduced four "golden rules" to help users protect themselves from sophisticated scams:

1. Slow down.:Scams are often designed to evoke a sense of urgency, using phrases like "urgent," "immediately," "disable," or "illegal" to pressure victims into reacting without thinking.

2. Thoroughly check:Take the time to verify the details in the email. Does the content seem legitimate? Is the sender's email address verifiable? This careful checking will help you identify any unusual signs and avoid becoming a victim of scams.

3. Stop! Don't send.:Google asserts that no trusted individual or organization will ask you to make a payment or provide personal information immediately. Be wary of any such requests, as they could be a sign of a scam.

4. Report immediately.:If you detect any suspicious activity, immediately mark the email as spam so the system can process it and help better protect you and the user community.

In reality, scammers typically employ two sophisticated scenarios to trick users into revealing login credentials, financial information, or installing malware on their devices.

First scenario:They create emergency situations, such as security alerts or important notifications, to pressure victims into clicking on links, opening attachments, or installing applications they offer.

Second scenario:They prey on greed, luring victims with attractive promises such as cash prizes, expensive smartphones, or "too good to be true" deals. These tactics are designed to make victims lower their guard and fall into the trap.

Source: Cybernews
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Google warns of increased scams during the year-end holiday season.
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