Instructions on how to lock HSBC credit card quickly

When should I lock my HSBC credit card?

During use, there are many cases where you are forced to lock your HSBC credit card to avoid risks. For example, when the card is lost, the PIN information is revealed, unusual transactions appear or simply you no longer need to use it.

Additionally, if card service fees are high and you want to save money, locking your card is also a good option.

Lock HSBC credit card via 24/7 hotline

One of the fastest ways to block your HSBC credit card is to contact customer service.

You can call 02462707707 (North) or 02837247247 (South), select the language, then report the lost card and connect with support staff.

Before calling, you should prepare personal information such as full name, ID card number/CCCD number, date of issue, card number or account balance. The staff will verify and immediately block the card.

Lock HSBC credit card directly at the transaction counter

If you want to do it directly, you can go to the nearest HSBC branch to request to lock your card.

After providing identification documents and confirming information, the bank will proceed to lock your card.

This is a safe way for those who want to get further advice directly from bank staff.

Lock HSBC credit card right on HSBC app

In addition to the call center and transaction counter, customers can also proactively lock their HSBC credit cards right on the HSBC Vietnam application.

After logging in, select the card you want to lock, go to “Card Management” and enable the “Temporarily Lock Card” feature.

After confirmation, the screen will display the card status as locked, and you will also receive a notification via email or SMS.