Instructions for paying voluntary social insurance and extending family health insurance during the epidemic

In the face of the complicated developments of the Covid-19 pandemic in many localities across the country, to help voluntary social insurance and family health insurance participants pay to renew their health insurance cards and continue to pay their participation fees.Voluntary social insuranceTo ensure continuous participation, Vietnam Social Security provides instructions on implementing online payment services to renew family health insurance cards and continue paying voluntary social insurance on the National Public Service Portal (DVC).

Specifically, people can perform online procedures according to the following steps:

1. Online payment service "Renewing health insurance card for households"

Step 1:Log in to the National Public Service Portal (if you do not have an account, you can easily register for an account following the instructions on the National Public Service Portal).

Step 2: On the Menu on the Home page, select "Online payment" then select "Pay voluntary social insurance and health insurance by household".

Step 3:On the screen below, select the service "Renew health insurance card for household".

Note: To get a reduction in the health insurance premium for your household, please pay directly to the social insurance agency or the social insurance and health insurance collection agent where you registered to participate in health insurance.

Step 4:Enter the health insurance card code, select the number of months you want to renew and perform the search. After you enter the correct information, the screen will display the search information according to the entered health insurance card code.

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Step 5:Select the beneficiary bank of the Social Security agency. Then, click the "Pay" button.

On the Payment Platform screen, select Bank or payment intermediary.

For example:Select Vietcombank and click on the "Payment" button. The system will redirect you to Vietcombank's Internet Banking page.

The system will display the payment information again for confirmation. If the information is correct, click the "Confirm" button.

When the payment is successful, the system will navigate back to the National Public Service Portal interface with the message "Payment successful".

On the above screen, you can "download receipt" or view "transaction history". Payment information will be saved in the transaction history section so you can make it next time.

Thus, your (or your relative's) health insurance card has been successfully renewed. The owner of the health insurance card will receive a message from Vietnam Social Security informing them of the new validity of the health insurance card.

2. Online payment service "Continue paying voluntary social insurance"

The implementation of the online payment service "Continuing voluntary social insurance payment" is similar to the service of renewing health insurance cards for households. Specifically as follows:

Step 1:Log in to the National Public Service Portal (if you do not have an account, you can easily register for an account following the instructions on the National Public Service Portal).

Step 2: On the Menu on the Home page, select "Online payment" then select "Pay voluntary social insurance and health insurance by household".

Step 3:On the screen below, select the service "Continue paying voluntary social insurance".

Step 4:Enter the social insurance number and click the "Search" button. If you enter the correct social insurance number, information about the participant, payment method, payment time and information about the social insurance agency will be displayed for you to check. In this step, you choose the beneficiary bank of the social insurance agency. Next, you click the "Pay" button.

Step 5:On the Payment Platform screen, select Bank or payment intermediary.

For example:Select Vietcombank and click on the "Payment" button. The system will redirect you to Vietcombank's Internet Banking page.

The operations on the Internet Banking interface of your Bank are similar to the payment service "Renewing health insurance card for households".

When the payment is successful, the system will navigate back to the National Public Service Portal interface with the message "Payment successful".

With these 2 online payment services, you can pay for voluntary social insurance premiums, renew family health insurance cards for yourself or your relatives.

According to Vietnam Social Security, from the beginning of 2021 to now, Vietnam Social Security has received and resolved 22,610 cases of payment for health insurance card renewal by household; 4,241 cases of voluntary social insurance payment via the National Public Service Portal. From July 19 to August 18 alone, there were 11,322 cases of online payment for health insurance card renewal by household via the National Public Service Portal (accounting for 50% of the number of transactions of this service from the beginning of 2021 to now).