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Customer related news updates
Kera Candy Production Case - How Were Customers Deceived?
The Ministry of Public Security's Investigation Police Agency seized 33,201 boxes of finished Kera candy; 7,470 boxes of semi-finished candy; 2,048 kg of Kera candy; recovered 16.3 billion/17.5 billion VND in illegal profits that the subjects earned from the production and trading of Kera candy products.
Law
Nghe An Electricity Company checks and clarifies customer information reflecting sudden increase in electricity bill
Receiving customer feedback on sudden increase in electricity price, Nghe An Electricity Company sent staff directly to check and clarify the customer's request.
Home loan interest rates at Agribank in August 2025: Only from 5.5%/year for individual customers
In August 2025, Agribank's preferential home loan interest rate is only from 5.5%/year, loan limit up to 100% of capital demand, maximum term of 40 years.
Techcombank interest rates in August 2025: Maintain the same range, highest 5%/year for Private customers
Techcombank interest rates in August 2025 remain the same, highest 5%/year, applied to many terms from 1-36 months, flexible interest receipt.
Agribank interest rates in August 2025: Stable, highest 4.8%/year for individual customers
In early August 2025, Agribank announced the highest bank deposit interest rate for individual customers at 4.8%/year, applied for a 24-month term.
Vietcombank deposit interest rates in July 2025: High interest rates for long terms, individual customers benefit
Vietcombank deposit interest rates in July 2025 range from 0.2% - 4.7%/year for individuals, 0.2% - 4.2%/year for businesses, depending on the deposit term.
Prosecution of the case of using fake doctors, "faking illnesses to extort money" from patients on the operating table
On the afternoon of July 15, the Investigation Police Agency of Da Nang City Police initiated a case and prosecuted 7 suspects, managers and employees of Da Nang International General Clinic, for the act of "Deceiving customers", as stipulated in Clause 2, Article 198 of the Penal Code. Of these, the Investigation Agency temporarily detained 4 suspects; issued an order prohibiting 3 suspects from leaving their place of residence to continue investigating and clarifying the clinic's violations.
In the intense heat, Nghe An Electricity Company recommends customers to use electricity economically, safely and effectively.
DNUM_ADZAGZCACF 12:07
Nghe An Electricity Company (PC Nghe An) said that June 2 was the day with the largest capacity and electricity output since the beginning of the year.
After the electricity price adjustment from May 10, how much more will customers pay for electricity each month?
DNUM_BAZAFZCACF 09:46
The adjustment level, equivalent to an increase of 4.8% compared to the current average retail electricity price, has been carefully calculated by EVN with the spirit of minimizing the impact on the economy and people's lives, in accordance with the practical situation.
Nghe An Door Joint Stock Company launches new products
DNUM_BDZAEZCACF 20:10
On the afternoon of April 13, in Vinh City, Nghe An Door Joint Stock Company held a customer conference and launched a new product on the occasion of its 6th birthday, attracting the participation of a large number of customers and partners.
Vinh City: People accuse Health Care Center of impersonating a medical facility, assaulting customers when asked for money
DNUM_BCZAEZCACF 11:11
After the trial treatment, Ms. Van felt more pain, so she returned to request a refund but was refused. When she went live on Facebook to complain, she was assaulted, cursed, and had her phone snatched by the staff. She also received a threatening phone call from a person claiming to be a police officer.
People denounced that in Vinh City there was a fake medical facility that assaulted customers.
DNUM_BCZAEZCACF 07:34
People accused the Health Care Center (in Vinh city) of pretending to be a medical facility; performing medical examinations and treatments without permission; appropriating citizens' property; and assaulting customers.
Nearly 200 Nghe An businesses trained to optimize customer experience in business
DNUM_CJZADZCACF 10:57
On the morning of March 29, Nghe An Investment, Trade and Tourism Promotion Center organized a training conference "Optimizing customer experience - Sales breakthrough" for businesses.
Email template to notify customers of Hung Kings' death anniversary holiday schedule
DNUM_CEZADZCACF 11:23
Email template to notify customers of Hung King's Anniversary holiday schedule. The notification of Hung King's Anniversary holiday schedule is to let customers know the company's working schedule during this holiday.
Lucky customer in Dien Chau won a Vinfast VF3 car from Viettel Nghe An
DNUM_CDZADZCACF 09:08
On the evening of March 22, 2025, at Vinh City Walking Street, Viettel Nghe An held a special award ceremony for the program "Register Data to win a VF3 car" and the program "TV360 - The pinnacle of football to receive great gifts". The program attracted a large number of customers to witness.
Bank interest rates on March 13: Adjusting interest rates for super-rich customers
DNUM_BDZADZCACF 08:55
Bank interest rates on March 13, 2025: Some banks have made significant adjustments to deposit interest rates, especially interest rates for customers with large deposits.
20+ March 8th greetings in English for customers and business partners
DNUM_AFZADZCACF 14:53
Collection of March 8 greetings in English for professional business partners and customers
Explosive promotions from BAC A BANK for customers registering for services and online transactions
DNUM_AFZADZCACF 11:22
With just a few super simple steps, customers have the opportunity to receive rewards and enjoy a free service combo when transacting at BAC A BANK.
Banks reduce interest rates to support customers and stimulate credit demand
DNUM_ABZADZCACF 16:31
After an urgent meeting between the State Bank of Vietnam and the banking system (February 25) to find solutions to reduce interest rates and support businesses and people in accessing credit, many banks have lowered deposit interest rates and lending interest rates.
Early 2025: BAC A BANK launches preferential loan interest package for individual customers
DNUM_CBZACZCACF 12:02
Accompanying individual customers on the journey to conquer the goals of 2025, BAC A BANK launches the credit program "Enjoy preferential loans - Brighten the future".
Nghe An Electricity Company implements many customer gratitude activities
DNUM_CGZABZCACF 08:20
The annual program "Customer Appreciation Month" is one of the important activities at the end of the year of Nghe An Power Company (PC Nghe An), with the message "Accompanying customers to use electricity safely, economically and effectively", thanking all electricity customers for accompanying the Electricity industry.
FUTA Ha Son launches a luxury VIP lounge in Nghe An: Enhancing customer experience
DNUM_CEZABZCACF 12:41
Affirming its position as a high-quality passenger car brand, FUTA Ha Son continues to make its mark with VIP lounge service in Nghe An - bringing a classy and different experience to Nghe An customers.
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