Set up a hotline to receive information about tourist fraud
Minister of Culture, Sports and Tourism Hoang Tuan Anh has just asked provinces and cities to set up hotlines to receive information about tourists being overcharged, scammed, robbed...
On May 13, Minister Hoang Tuan Anh requested provinces and cities to improve the capacity and operational efficiency of state management agencies on tourism in their localities, strengthen inter-sectoral coordination and direction to inspect, detect and thoroughly handle acts of property robbery, fraud, cheating, price gouging, stalking and forcing tourists...
Scammers asking for charity money from tourists in Hanoi. Photo: Ba Do
In particular, provinces and cities need to set up hotlines to receive, resolve and promptly respond to tourists' information, increase propaganda among the people about civilized and polite behavior, and preserve and ensure security and environmental sanitation to develop tourism.
In 2012, the tourism industry welcomed and served 6.8 million international visitors, 32.5 million domestic visitors, with total revenue from tourists reaching 160,000 billion VND. Tourism development has impacted many economic sectors, contributing to economic restructuring, poverty reduction, and ensuring social security.
However, the Ministry of Culture assessed that the tourism industry still has some limitations that are slow to be overcome. In many places, there have been cases of property snatching, fraud, price gouging, overcharging, stalking, and pressuring tourists; illegal taxis and cyclos have not been controlled; many tourist destinations have not yet invested in building standard restrooms to serve tourists.
According to (VnExpress) - LC
