Card fraud is on the rise again

Ms. Thu Nga, Binh Tan, Ho Chi Minh City said she unexpectedly received an email announcing that she had won a motorbike worth 60 million VND in a random drawing program for customers who paid by credit card when shopping at a supermarket in the area.

To receive the prize, this letter requires Ms. Nga to provide information related to her credit card (account number, card number and online transaction password - OTP code) to check the accuracy of the winner.

At that time, she said she was very happy because she thought she had really won the prize and was about to provide feedback immediately. "However, after a while of calming down, I remembered that I had never paid by card at the supermarket they mentioned, so how could I win the prize? I called the supermarket and was told that there was no prize draw program and it was just a scam," she said.

The bank recommends that users absolutely do not provide "sensitive" card information via phone or email due to any offers or requests.

According to records of banks such as HSBC, Vietcombank, BIDV, ACB... recently, some customers also reported that someone called claiming to be a customer service officer of the bank to inform them that they had won a prize and asked them to transfer money, top up their phone to the specified phone number to complete the procedure to receive the prize...

Faced with the above situation, Techcombank representatives recommend that users need to keep their card and account information confidential, and absolutely do not take photos of the card face or card information to store or share with others, via email or social networking sites.

When shopping online, users must carefully check the authenticity of online shopping websites, do not provide card information or OTP codes to purchase goods from unknown sources; use and continuously update anti-virus and anti-spyware software on mobile devices or computers frequently used for online shopping.

In addition, this bank recommends that users absolutely do not provide card information via phone or email for any request or request. If the contact party is a bank, they will never ask for this information but will only check some personal information for authentication. When paying by card directly at stores and supermarkets, users must always keep the card in sight to avoid the possibility of card information being stolen or stolen.

According to VNE