"Forgetting" and "mistaking" the text!

(Baonghean) - A young official, having demonstrated practical competence in a provincial-level sector, was transferred to a leading position at a local facility as part of a training program to develop a pool of qualified personnel. After working there for some time, he confided: "Every area I touch seems to have problems with the working methods of the specialized staff." He then shared with us his concerns.

Firstly, there is the issue of local officials in charge of the sector not having a firm grasp of the system of directives and legal regulations directly related to their area of ​​responsibility, as well as the documents that serve as the basis for implementation. From a land dispute resolution case that caused much controversy, dissatisfaction, and public opposition, upon review, it was discovered that the land administration official had not followed the instructions from higher authorities. When asked why they did not follow the specific instructions from higher authorities, leading to errors and public dissatisfaction, the land administration official scratched their head and admitted... they were unaware of such a document (!).

Secondly, when organizing a sectoral review meeting and listening to reports from specialized officials at various levels, it's strange to see that each place reports on its approach differently. This difference isn't due to individual efforts to adapt to specific situations, but rather because each place applies different types of regulations. For the same issue, some places apply only general laws, others only decrees, some use circulars, and others follow specific guidelines. The danger is that at the grassroots level, if the public doesn't notice, and inspectors don't pay attention, many tasks simply "go smoothly" and are "completed." Only occasionally, when a major incident occurs, will the discrepancies be exposed.

After only a few months working at the grassroots level, he identified a major weakness that needed rectification: the database development was very weak. The document archiving process was largely manual and unscientific. The practice of carrying out official duties without adhering to valid legal regulations was not uncommon.

Therefore, it is essential for administrative officials and civil servants to compile a list of currently effective documents. A database should be built systematically, organized by tasks, spatial and temporal scopes, and in a scientific and structured manner. For document management and archiving, software should be used to manage incoming and outgoing documents. Only then can administrative work be carried out smoothly and scientifically, minimizing negative practices.

Furthermore, to address the issue of local officials and civil servants working without applying effective regulations or correctly implementing provisions, training should be organized and the training methods should be reformed to be easy to understand, grasp, and apply. To achieve this, the training content on implementing new regulations should focus on clearly explaining the new points and provisions that have been adjusted or changed compared to the old regulations. Only then can we contribute to the effectiveness of administrative reform, starting from the grassroots level.

Duc Duong