Strict regulations on tourism activities, ensuring tourists' rights

(Baonghean.vn) - On the morning of November 5, Nghe An Tourism Association coordinated with Vietnam Chamber of Commerce and Industry VCCI - Nghe An branch to organize a workshop to collect comments on the Draft Decree and Circular detailing a number of articles of the Law on Tourism.

Representatives of travel companies in the province attended the workshop. Photo: Phu Huong

Draft Decree and Circular detailing a number of articles of the Law on Tourism on Tourism Resources Investigation; procedures for establishing, adjusting and approving tourism development plans; conditions for recognition of national tourist areas; conditions for tourism business; tourist transport, tourism accommodation business and the Tourism Development Support Fund; detailing a number of issues regarding the person in charge of tourism service business; procedures for revoking travel service business licenses; training, organizing exams, granting certificates of domestic tourism operations and international tourism operations...

Representatives of tourism and travel businesses raised concerns about improving the quality of human resources in the tourism industry. Photo: Phu Huong

In Nghe An, there are currently 20 international travel agencies and 40 domestic travel agencies, of which 20 have registered their business through the authorities; 20 are operating seasonally, causing many difficulties for the authorities in controlling and managing.

At the workshop, delegates gave many opinions focusing on the goal of creating favorable conditions as well as a strict legal corridor for the activities of travel agencies to ensure compliance with regulations, avoid disadvantages for tourists, and at the same time not affect the image of tourism activities and the activities of genuine travel agencies.

Traditional stilt houses in the ancient village of Tung Huong, Tam Quang commune - potential for tourism development in Tuong Duong. Photo courtesy

Some delegates expressed concerns that the regulation that all contracts must be signed in writing would be inappropriate, causing difficulties for businesses and customers in the current conditions of e-commerce and online activities that have become a popular trend.

Suggest additional measures to improve the quality of tourism human resources due to the fact that the "input" of training facilities is still too low; what is the solution for those who have the capacity and passion for tourism but have not received formal, systematic training...

Exchange and tour introduction activities of businesses. Photo archive

Concluding the workshop, Mr. Nguyen Duc Hien - Chairman of Nghe An Tourism Association stated: The Draft Decree and Circular have removed some conditions with more open regulations and simpler procedures, but at the same time also tightened some conditions.

Travel businesses need to promptly grasp new regulations to ensure legal operations while providing tourists with the most convenient travel services.

Phu Huong