Establish a hotline to reflect on education and training activities

The Ministry of Education and Training has just sent an official dispatch to the Directors of the Department of Education and Training of provinces and cities regarding receiving and handling feedback information related to educational activities.

Accordingly, in order to receive comments and strengthen social supervision of the activities of the education sector, contributing to limiting the negative aspects that may arise in the management and education and training activities in localities and educational institutions, the Ministry of Education and Training requests the Departments of Education and Training to direct the establishment of a hotline to receive feedback information related to education and training activities.

Specifically, localities publicly announce hotline numbers and email addresses to receive people's feedback related to education and training activities in the area.

Arrange staff to receive feedback via hotline; preside and coordinate with relevant agencies and units to handle and respond to feedback and recommendations from parents, students and people promptly, accurately and in accordance with regulations.

Monthly report on the situation of receiving and handling feedback from parents, students and people on issues related to education and training activities in the locality to the Ministry of Education and Training. Address: 35 Dai Co Viet, Hanoi or via mailbox:[email protected]./.

According to VOV