More open when dealing with customs procedures

(Baonghean.vn)- That is the recommendation of the Inspection Team for administrative procedure control of Nghe An Customs Department.

On the afternoon of October 31, the Interdisciplinary Delegation to inspect administrative procedure control led by Mr. Pham Thanh Chung - Deputy Director of the Department of Justice had a working session with the Nghe An Customs Department.

Comrade Van Thi Hoa - Deputy Head of Nghe An Customs Department reported on the implementation of administrative procedures at the unit. Photo: Thanh Le

Recently, Nghe An Customs Department has posted the set of administrative procedures (TTHC) at the Department's one-stop shop and at the department handling procedures for individuals and organizations participating in export, entry and import-export activities. Regularly update new documents and post them fully at the one-stop shop and customs clearance points.

In addition, the Nghe An Customs Department's electronic information portal is regularly updated to ensure that administrative procedures are made public in a timely manner.

The interdisciplinary delegation inspected the implementation of administrative procedures at Cua Lo Border Gate Customs Branch. Photo courtesy

Nghe An Provincial Customs Department has directed its subordinate units to strengthen administrative procedure control activities, associated with the responsibilities of the heads. At the same time, it has proposed a number of key activities, reviewing and standardizing the content of announcement and publicization of administrative procedures;

Implement control over the process of handling administrative procedures associated with enhancing transparency and accountability of units handling administrative procedures; review and improve One-Stop Departments and the application of ISO procedures in handling administrative procedures; review documents regulating administrative procedures and specialized laws.

Officers of Cua Lo Border Gate Customs Branch handle administrative procedures for businesses. Photo courtesy

In particular, the Department regularly organizes dialogue conferences to listen to businesses' opinions to remove difficulties and obstacles, and at the same time provides training on electronic customs procedures for businesses.

Nghe An Provincial Customs Department seriously organizes the settlement of administrative procedures, so there are no complaints or denunciations from organizations or individuals about civil servants handling work, as well as no reflections or recommendations on administrative regulations.

At the same time, Nghe An Customs Branch promotes the application of information technology, deploys e-Customs software, e-clearance and online public services to facilitate organizations and individuals when performing administrative procedures related to the field of Customs. At the same time, deploys document management and operation from the General Department of Customs to Nghe An Customs Department to the staff and staff branch. Thereby, leaders can manage the process of receiving and processing documents of officers and civil servants.

Accordingly, from January 1, 2016 to September 30, 2017, the total number of applications received for settlement was 47,624, of which 47,566 were settled; 58 applications were not yet due, the rate of applications settled on time was 100%.

Working session scene. Photo: Thanh Le

Appreciating the administrative procedure control work of Nghe An Customs Department, through direct inspection of the implementation of administrative procedures, the interdisciplinary delegation requested Nghe An Customs Department to continue directing its departments, divisions and affiliated units to seriously handle administrative procedures for organizations and individuals upon request. Strengthen the organization of professional training and administrative procedure control for officers and civil servants of the Department and officers and civil servants of affiliated units.

The interdisciplinary delegation requested that Nghe An Customs Department continue to pay attention and research to come up with initiatives and effective solutions to simplify administrative procedures to reduce inconvenience and costs for organizations and people when implementing administrative procedures.

Thanh Le