Revoking 'stars' of some substandard hotels

According to the General Department of Tourism, from September 20-22, the General Department decided to revoke the "star" recognition of 3rd-class tourist accommodation establishments in Kien Giang, Bac Kan, and Khanh Hoa.

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The hotels whose “stars” were revoked include: Blue Lagoon Hotel (4 stars) in Duong Dong, Phu Quoc district; Bac Kan Hotel (3 stars), Duc Xuan ward, Bac Kan city (Bac Kan province); Thang Long Nha Trang Hotel (3 stars) in Nha Trang city (Khanh Hoa).

Previously, the General Department of Tourism signed a decision to revoke the star rating recognition for 17 hotels, including 5 4-star hotels and 12 3-star hotels.

According to Mr. Nguyen Van Tuan, General Director of the General Department of Tourism, the revocation of hotel stars aims to rectify the service quality of accommodation establishments; requiring hotels to sign a commitment to implement and maintain service quality according to the recognized star rating.

For hotels with some limitations, the General Department of Tourism requires correction and investment to upgrade quality within 3 months. If they do not do so, the star rating decision will be revoked. For hotels that do not maintain the quality of facilities, do not meet human resources requirements, have impolite staff, and do not ensure hygiene, the star rating decision will be revoked.

The General Department of Tourism, the Departments of Culture, Sports & Tourism (VHTTDL), and the Department of Tourism will carry out inspections from August 2016. The General Department of Tourism will coordinate with the Ministry Inspectorate, the Departments of Culture, Sports & Tourism, the Department of Tourism, and the Vietnam Hotel Association to organize inspection teams in localities, focusing on 3-5 star hotels.

According to baotintuc