Vinh City opens Smart Urban Operations Center
(Baonghean.vn) - In order to realize the Project and roadmap to build Vinh into a smart city, on the morning of May 17, Vinh City People's Committee organized the opening ceremony of the Smart City Operations Center.
Attending the opening ceremony were comrades: Le Ngoc Hoa - Vice Chairman of the Provincial People's Committee; Major General Nguyen Thanh Nam - Deputy General Director of Viettel Group; Phan Duc Dong - Member of the Provincial Party Standing Committee, Secretary of Vinh City Party Committee.
Also attending were representatives of provincial departments, agencies and branches.Vinh City leaders and representatives of wards and communes in the area.
![]() |
Delegates attend the opening ceremony of Vinh City Smart City Operation Center. Photo: Nguyen Hai |
Operations Centersmart cityVinh City is the first step in the digital transformation process ofVinh cityIt is necessary to simultaneously deploy 9 subsystems, which are the monitoring services of the Smart Operations Center platform; security monitoring system; traffic monitoring system; scene reflection system; press and media information monitoring system; information security monitoring and security system; data analysis system and socio-economic information reporting; integrated data systems of the Education and Health sectors.
![]() |
Comrade Tran Ngoc Tu - Deputy Secretary of the City Party Committee, Chairman of Vinh City People's Committee spoke about the process of building the Smart City Project. Photo: Nguyen Hai |
Under this system, people's on-site reflections on inadequacies in social life and urban management can be made using smartphones and sent via social networks and the center's website; those reflections and images will be processed by the authorities.
Currently, the entire city has 43 agencies handling online feedback from citizens through the operation center, including 100% of specialized agencies and 100% of wards and communes in the city.
![]() |
Major General Nguyen Thanh Nam - Deputy General Director of Viettel Group spoke, introduced the subsystems, implementation roadmap and committed to supporting the province and city in implementing the project. Photo: Nguyen Hai |
Speaking at the opening ceremony, Mr. Tran Ngoc Tu - Chairman of Vinh City People's Committee affirmed: The opening of the Operation Center, which is likened to a digital brain, is the first step in building a smart city. Vinh City is one of the city's three priority breakthroughs in this term.
This initial result has opened up an optimistic view of the operating model, promoting the development of smart cities in the future. Smart cities need to focus on people and businesses; if people and businesses actively participate and interact with the system, the feasibility of the program will increase.
![]() |
Leaders of Vinh City, Viettel Group and the Department of Information and Communications pressed the button to inaugurate the Vinh City Smart City Operation Center. Photo: Nguyen Hai |
As a solution implementation unit, representativeViettel Groupintroduced the utilities and 9 subsystems of the operating system in Vinh, an advantage compared to the 18 operating centers that Viettel has consulted and sponsored. In the next phase, Viettel commits to always accompany the city, maximally applying new digital technology platforms, improving the efficiency of the system, ensuring connectivity, uniform integration with other infrastructures and maximum information security and safety.
![]() |
Comrade Le Ngoc Hoa - Vice Chairman of the Provincial People's Committee spoke highly of the significance of the establishment of the Smart Urban Operations Center and suggested that the city should focus resources on investing in infrastructure and software to integrate utilities to receive interaction from people and businesses. Photo: Nguyen Hai |
Speaking at the direction, comrade Le Ngoc Hoa - Vice Chairman of the Provincial People's Committee emphasized: The event of Vinh City opening the Smart Urban Operations Center demonstrates the determination of Vinh province and city indigital transformation, digitizing socio-economic information, urban management. After a period of preparation, the city has taken the first steps to increase information transparency, apply information technology to reform administrative procedures, and handle feedback and recommendations from people and businesses.
![]() |
Delegates visit the Smart City Operations Center located at the City People's Committee headquarters. Photo: Nguyen Hai |
In the coming time, in order for the Urban Operation Center to be effective, Vinh City needs to focus and take advantage of the province's special mechanism to invest in this model; the sponsor and consultant Viettel will continue to support the province and the city to operate the center effectively in the coming time; this is just the beginning, so the implementation of the following subsystems to promote effectiveness in practice is extremely important. The City needs to quickly coordinate with the Department of Information and Communications to develop regulations for the Center's operation.
![]() |
Consultants introduce the features of the subsystems of the Smart City Operations Center. In an area of about 100 m2, the center is invested with modern facilities and the latest application software of Viettel to manage and monitor the city. Photo: Nguyen Hai |
It is known that Vinh City is the first urban area in Nghe An to deploy the Smart Urban Operations Center model. It is expected that from now until 2025, from the Smart Urban Operations Center system, Vinh City will deploy many more subsystems with utilities for life and urban management such as synchronous investment in traffic security camera system; one-stop public service monitoring system; urban planning and management system, land, environmental monitoring system.../.