Returning excess money to customers: 3.667 million VND

(Baonghean.vn) -With the prestige of a state-owned commercial bank primarily serving the agricultural and rural market, Nghe An Agricultural Bank enjoys the trust of a large number of customers. The bank always ensures the security of its vaults, prevents counterfeiting, and meets the needs for depositing and withdrawing cash in both domestic and foreign currencies.

In 2011, the bank's total cash inflows were VND 81,819 billion; total cash outflows were VND 81,813 billion, representing a 32% increase. The bank's staff were honest and trustworthy, returning excess cash to customers in 2,232 transactions, totaling VND 3,667 million.

Agricultural Bank officials consistently uphold the spirit of honesty in their cash disbursement procedures, returning excess money to customers.

The largest amount of overpayment was paid by Ms. Pham Thi Binh of the Agricultural Bank of Vinh City to Ms. Nguyen Thi Hien of the Post Office, totaling 100 million VND. Ms. Pham Thi Huong of the Agricultural Bank of Vinh City also paid Ms. Cao Hong Chien of Hong Son Ward 100 million VND. The person who returned the most items was Ms. Pham Thi Huong of the Agricultural Bank of Vinh City, returning 226 items totaling 405 million VND. Ms. Hoang Thi Tam of the Agricultural Bank of Yen Thanh returned 103 items totaling 116 million VND…

Quynh Lan