VNPT Nghe An with the construction of the leading mobile network in Vietnam

Along with the development of telecommunications and information technology services, VinaPhone has launched many value-added services and useful software.

Launched 23 years ago (June 26, 1996), VinaPhone mobile network marked a milestone of special significance in the history of Vietnam's telecommunications industry. Although VinaPhone is not the first mobile network, it is the first purely Vietnamese mobile network, built entirely with resources from VNPT in particular and Vietnam in general, without needing support from foreign resources...

Starting with 8,000 mobile subscribers, VinaPhone has continuously made great strides, pioneering in researching, developing and providing users with new services and utilities in the mobile telecommunications industry.

With the desire that Vietnamese people in all regions of the country can access and use the benefits of mobile phones, VinaPhone has continuously developed its network and become the first mobile network to cover all provinces and cities nationwide (in 1999); covering all districts including mountainous areas, islands, remote areas (in 2006).

52 point-of-sale agents representing nearly 5,000 point-of-sale agents across Nghe An province were honored at the 2019 Vinaphone Point-of-sale Appreciation Conference. Photo: Ngoc Anh

VNPT Nghe An cooperated with Nghe An Mobile Association to organize the Vinaphone Mobile Cup 2019 Football Tournament. Photo: Ngoc Anh

To celebrate the 23rd anniversary of the establishment of VinaPhone mobile network, VNPT-Nghe An Business Center organized many meaningful activities for customers, partners and the community. As the opening activity for the series of activities, VNPT Nghe An cooperated with Nghe An Mobile Association to organize the Vinaphone Mobile Cup 2019 Football Tournament. This is the annual football tournament of Nghe An Mobile Association for officials, employees working in the phone business in Nghe An, creating a playground for exchange, exercise, improve health, and relieve fatigue at work.

At the tournament opening ceremony, VNPT Nghe An and the Mobile Association awarded 5 savings books worth 50,000,000 VND (each book worth 10,000,000 VND) to 5 children in especially difficult circumstances, with the hope that they will have the opportunity to study better... Through this tournament, the Organizing Committee and VNPT Nghe An hope to contribute a part of their efforts to spread noble human values ​​to the community.
Also on the occasion of the anniversary of the establishment of VinaPhone mobile network, in early June 2019, VNPT Nghe An organized a conference to thank VinaPhone agents and points of sale customers in 2019. This is an opportunity for the unit to listen to the comments of agents and points of sale, thereby continuing to improve the network, improve service quality and service; have many activities to take care of agents and points of sale to bring customers the best products and services. In addition, VNPT Nghe An also organizes customer care programs such as giving Vouchers to buy gasoline and oil at Petrolimex stores for customers who redeem points on the VinaPhone Plus system; use points to redeem valuable gifts; receive discounts and incentives at VinaPhone's affiliated partners such as business class lounges at international airports, golf, health care services or shopping at famous brands...

Point-of-sale agents across Nghe An province were honored at the 2019 Vinaphone Point-of-sale Appreciation Conference. Photo: Ngoc Anh

During VinaPhone's birthday, customers coming to VNPT transaction points all received gifts as a thank you to customers who have trusted and used VNPT Vinaphone's services. In addition, VNPT VinaPhone's services are always improved and flexibly innovated to best meet the increasing needs of customers for telecommunications and information technology services. Typically, from June 1, all customers using VNPT's fiber optic internet service have had their speed doubled, the price unchanged, creating positive feedback from customers...

Over the past years, VNPT Nghe An has accelerated the development of the Telecommunications - IT network, continuing to affirm and maintain its position as the enterprise with the largest infrastructure in the area, providing a full range of services to all customers...

Currently, VNPT Nghe An has basically fiber optic cable to all districts, towns and areas with a length of 20,000 km, ensuring high-speed service provision to 100% of communes in the province. The broadband Internet access network has nearly 300 service points with 300,000 connection ports, ensuring broadband service provision to all customers across the province. In particular, the mobile network sector has received strong investment. From 20 BTS stations in 1996, to date, VNPT Nghe An has had 1,800 BTS stations, including nearly 750 3G/4G stations, making VinaPhone the network operator with the widest 3G coverage in the province with 99% of communes covered. VNPT Nghe An currently has more than 1 million customers using VT - IT services, including more than 500,000 mobile subscribers; average annual increase of nearly 100,000 new customers.

In recent years, VNPT Nghe An has accelerated the development of the Telecommunications - IT network, continuing to affirm and maintain its position as the enterprise with the largest infrastructure in the area, providing a full range of services for all customers... Currently, VNPT Nghe An has basically fiber optic cable to all districts, towns and areas with a length of 20,000 km, ensuring the provision of high-speed services to 100% of communes in the province.

The broadband Internet access network has nearly 300 service points with 300,000 connection ports, ensuring broadband service provision to all customers across the province. In particular, the mobile network sector has received strong investment. From 20 BTS stations in 1996, VNPT Nghe An now has 1,800 BTS stations, including nearly 750 3G/4G stations, making VinaPhone the network operator with the widest 3G coverage in the province with 99% of communes covered. VNPT Nghe An currently has more than 1 million customers using VT - IT services, including more than 500,000 mobile subscribers; on average, nearly 100,000 new customers are added each year.

Sales communication activities of VNPT Nghe An. Photo: Ngoc Anh

Clearly identifying the important role of the distribution channel system, VNPT Nghe An has continuously invested in expanding the distribution channel network, covering the market from cities to remote villages, providing services to customers in the most convenient way. Currently, VNPT Nghe An has developed more than 5,000 agents and points of sale, covering 1.5 points/1,000 people; average sales through points of sale reached 50 billion VND/month.

In addition to selling SIM cards, agents and points of sale also actively sell value-added services on VinaPhone mobile platforms such as combo packages, data packages... to serve customers' needs for 3G/4G services; contributing positively to the production and business results of VNPT Nghe An, especially in capturing the market share of mobile information services.

Over the years, VNPT Nghe An has always innovated, improved quality, diversified services and policies to meet the increasing needs of customers; invested in strengthening infrastructure development, expanding coverage... At the same time, built and continued to implement many attractive policies for the distribution channel system, agents, retail points; focused on prioritizing customer care, improving service quality to customers better.
Currently, VNPT Nghe An focuses on implementing sales policies, encouraging card top-ups, increasing package registration fees, and registering for VAT services for agents and points of sale. In addition, the unit continues to invest resources to equip VinaPhone's brand identity sign system as well as modern sales tools at agents and points of sale to ensure the distribution channel operates effectively, with the goal of bringing products and services to end consumers in the easiest and most convenient way. VNPT VinaPhone is planning to deploy the Keyshop point of sale system, with many great incentives exclusively for qualified points of sale. This is a key project on the sales channel that we will deploy soon in the near future."

Ms. Ho Thi Ha - Director of VNPT Business Center - Nghe An