Hotel online booking trends

More and more tourists are contacting hotels directly on their websites to book rooms instead of using intermediaries.

In the past, tourists spent a lot of time planning, researching information about weather, accommodation, transportation and interesting attractions for each trip. With the development of the Internet, tourists can easily consult and book services through intermediary booking channels (OTA). The common point of these services is high discounts, from 10% to 20%; sometimes even up to 40%.

Recently, the trend of developing individual online booking systems for each hotel has begun to flourish. However, not many hotels have the capacity to develop booking services using their own websites. Because in addition to the level of brand recognition of users, hotels need a large number of loyal customers to compete with the strongly developed OTA system.

Muong Thanh Holiday Dalat is one of 39 hotels of this group.

According to some experts in the field of accommodation business, in reality, customers will now enjoy the best prices and services from the hotel itself, instead of a third party. Typically, Muong Thanh Hotel Group with its direct online booking channel Muong Thanh Book Direct, always supports reasonable prices. At the same time, it creates conditions for customers to proactively choose rooms and accompanying services, participate in promotional programs exclusively for customers…

At some times, visitors are also given other incentives such as free breakfast and dinner buffet, swimming pool services, spa and massage... In addition, visitors who book hotel rooms directly through the Muong Thanh hotel website can cancel their rooms without charge in case of force majeure. This is an exclusive advantage of the online booking channel Muong Thanh Book Direct.

According to Zing.vn