7 golden rules when shopping online

(Baonghean.vn) - Online shopping is a trend that many people choose when they are "limited" in time. However, this form also has many potential risks. Just being careful is not enough, customers need to equip themselves with a few useful shopping tips.

1. Identify reputable websites

With websites springing up like mushrooms, finding and choosing a reputable website is not a simple matter.

To avoid risks, you should only buy when you know full information about the seller such as name, address, phone number, email...

A reputable e-commerce website will display full information about the seller, products, purchasing process, payment and shipping clearly.

Buyers have the right to be assured through dispute resolution and complaints policy.

2. Read product details carefully

The information describing the features, functions, etc. must be authentic, clear, and the illustrations must be true to reality. You can ask the seller to send you real photos of the product, instead of just looking at the glamorous photos on their website.

Take a few minutes to read product information such as model, quality, materials, shape, color, size and even product instructions (if any)… This will help you visualize better the goods you are trading, helping you minimize the risk of receiving unsatisfactory goods.

3. Read product and service reviews

Take the time to read reviews from other customers who have purchased and used the product you are interested in buying.

This takes time, but you will see the real shopping experiences of many people; they will tell you about the product quality and customer service before you make a purchase decision; but also beware of the brand's own bait reviews mixed in.

4. Company return policy

When shopping online, it is inevitable that you will receive a product that you are not satisfied with. Therefore, do not ignore the small lines of text reminding customers whether they can return or exchange it to avoid causing yourself certain troubles.

Do not ignore the terms related to the return policy, refund conditions, warranty of the website, company you are doing business with. If the information is not provided, call directly to ask the seller before deciding to buy.

5. Only buy when you really need it

With online shopping, all it takes is one click, no bargaining, no need for cash; however, this convenience is also the reason why customers often "get carried away" with shopping when they don't need to.

In fact, the number of items bought because they are needed is small, but the number of items bought because they are liked is large, so you think you are saving money but you are not. Therefore, when shopping online, remember the first rule: only spend when you really need to.

6. Be careful when paying

Tips to keep in mind when shopping online.

In principle, online shopping requires online payment, through an online virtual account or a personal credit card. However, in addition to online payment, there is also a form of payment upon receipt. Many suppliers allow you to pay after checking whether the goods are as you wish.

This seems convenient but in fact it is not in line with the criteria of ensuring consumer rights in e-commerce transactions. All invoices you transact will be kept by the bank as evidence of the purchase, your rights will have clearer evidence of protection.

7. Take a screenshot and keep the receipt when purchasing

Take a screenshot of the window to save necessary information in case of lost or mistaken orders.

Always ask for a receipt when you receive your item. Without a receipt, you have no proof of purchase, which can be a huge hindrance if the item is faulty or damaged and you need to return it./.

Ngoc Anh

(Synthetic)