Article 1: Thousands of people bought fake Japanese rice cookers

(Baonghean) -Recently, thousands of people in Ha Tinh, Nghe An, Thanh Hoa were deceived when buying rice cookers from Viet Nhat Household Appliances Company Limited with the following form: Exchange old rice cookers plus 683,000 VND for new rice cookers. Viet Nhat Household Appliances Company Limited committed to a 1-year warranty. However, after only a few months, most of the rice cookers were broken, and the dealers "ran away"...

Ha Tinh City - the first "landing" point in the North Central region of "Viet Nhat Household Appliances Company Limited", when we arrived, the stores were closed, the display signs were still bright red. The managers and warranty staff were nowhere to be seen. Mr. Nguyen Doan Lam - the owner of the store for rent in Group 3, Tan Giang Ward, Ha Tinh City angrily said: The contract to rent the house to be an agent was for 1 year, from May 1, 2012 to May 1, 2013, 3.5 million VND per month, but after only 3 months "they" closed the store and left, did not return the key, the water, electricity, and Internet bills had not been paid for several months, and the rent had only been paid for 3 months. According to Mr. Lam, at first, the agent was quite busy, employees came and went continuously, and a lot of goods were brought in. Then it gradually became quieter. He wondered: “I find it absurd, why is it that the advertisement is for household appliances but only shows one type of rice cooker, and there is only one item, one size, customers who want to buy a pressure cooker cannot buy it, nor a small pot…”. Another dealer on 26/3 Street, Ha Tinh City said: They suddenly “packed up” and left, saying “it was exposed”, I don’t understand why. When asked why he didn’t remove the sign, he said: let’s see if they come back.

Agency owner in Thanh Hoa City introduces "tricks" to bypass authorities
market management

People throughout Ha Tinh City and many districts such as Ky Anh, Cam Xuyen... are angry because the rice cooker they bought broke down after less than a month. Spending 683,000 VND along with an old rice cooker, Ms. Minh Ngoc at house number 459, Ha Huy Tap street - Ha Tinh city "brought" home a Japanese rice cooker that she said was "fake". The rice cooked the first day, but the next day, the relay kept jumping around randomly, uncooked. She confided: Because she bought it from an acquaintance, she didn't want to ask for compensation, but she told him to take it home, it was useless to leave it here." The seller let her take it home, and she took it to be repaired several times but it didn't work. Meanwhile, the owner had run away. Similarly, Ms. Ngoc Mai - a high school teacher in Ha Tinh City also bought a rice cooker from Viet Nhat Household Appliances Company Limited. When we arrived, she took out the Yasuto brand pot and said sadly: Just because of the pot, my husband and I argued, sometimes the rice was undercooked, sometimes it was cooked. I had to buy another pot for more than 1 million VND to cook for peace of mind. Ms. Tran Thi Hang - working at Ha Tinh Brewery also encountered a Yasuto pot, sometimes the rice was cooked, sometimes it wasn't. Her husband had just come back from having it repaired, she was using it to continue cooking but had to insert a toothpick into the relay so it wouldn't turn on too soon. However, if left for too long, the rice would burn. A salesperson for the Viet Nhat Household Appliances Company Limited agent who accompanied us shyly said: "I'm sorry, I don't know, so "If you are deceived by them, don't blame me."

The agent of Viet Nhat Household Appliances Company Limited in Ha Tinh City has closed.

In other districts of Ha Tinh such as Cam Xuyen, Ky Anh, many households were also scammed when "exchanging old rice cookers for new ones plus 683,000 VND". Ms. Nguyen Thi Nhung in Hamlet 4, Ky Phong - Ky Anh - Ha Tinh is very poor, there is no valuable property in the house, listening to acquaintances in the village introduce the product to the ears, such as "3-way rice cooker, 3-way heating technology, retail price in the supermarket is 1,250,000 VND, but if you have an old pot to exchange, you only have to pay 683,000 VND, and you will also get a non-stick pan". Then the “super energy-saving rice cooker”, “heats from the bottom up, from the sides and from the top down”, “can save 1 million VND in electricity bills in 1 year of use”… so she spent money to buy it. Unfortunately, up to now she has asked someone to fix it 3 times, and it still cannot cook. The worst thing is that the wire is very small and weak, and breaks when pulled up. She called the staff, the sales staff called the dealer, but the dealer’s phone was “out of coverage area”.

In Nghe An, at 162 - Phan Chu Trinh - Vinh City, the product introduction and warranty point of "Viet Nhat Household Appliances Company Limited" is still operating. Every day, there are still a few employees carrying pots to sell in the districts in the area. Ms. Minh - a neighbor of this house said: 2 months ago, the office was very busy. Occasionally, the Van Thanh sleeper bus still brought goods in the evening. Last month, some women brought Yasuto rice cookers to make a fuss because the pots were broken but not under warranty, then they had to take the pots back because there was no replacement equipment. Posing as a person who needed to buy a pot, we met an employee named Thang who was on duty at the office. Thang said that he was only the warranty person, and the pots were currently out of stock and had not arrived yet, she would come back tomorrow. Looking at the rented house, we saw that, apart from the table, chairs, and computer, there was nothing but two empty rice cooker boxes and an enlarged photo of the factory that Gia Dung Viet Nhat advertised in Vinh Khuc Industrial Park - Van Giang - Hung Yen province - where Viet Nhat household goods are manufactured. According to a tax official, the dealer may not display the goods for the purpose of tax evasion.

Ms. Nguyen Thi Hoa - Block 2, Doi Cung Ward (Vinh City) saw people rushing to buy Yasuto pots at 162 Phan Chu Trinh, so she also bought one, but after a few days the pot's plastic burned, so she went to ask to exchange the pot, luckily the store exchanged it for her because her house is near house number 162. As for Ms. Min's pot, also in Block 2, Doi Cung Ward, she had just bought it, but the heating tray at the bottom of the pot was black, the rice stuck to the pot, the outside was dented, the letters printed on the outside of the pot such as Yasuto just needed to be lightly scraped with a fingernail to come off, the red paint was smudged. Looking closely at the bottom of the pot, there was a tiny line of words (quangdong.com). Ms. Min said that many neighbors around bought the pot, and because it was new, it had not broken much. A saleswoman for the Viet Nhat Household Appliances Company Limited in Ha Tinh said: It took 3 months for the pot to break, sometimes the wire broke because the wire was weak, sometimes the relay broke, the heating element broke. The warranty card says 1 year, but the "trick" of Gia Dung Viet Nhat is that after just a few months, people who need warranty will no longer be covered by the warranty.

Ms. Min's rice cooker - Block 2, Doi Cung Ward (Vinh City) only needs to be lightly scraped.
is the word peeled off.

According to sales and warranty staff in Ha Tinh, it is estimated that the number of Yasuto pots sold in Ha Tinh is over 1000 pots, including many people who sell a lot like Ms. H, Ms. K... each person sells 200-300. Over the phone as someone who wants to open a sales agency in Huong Khe - Ha Tinh, asking if the products are selling well and are of good quality, we were told by Tu - the manager of Yasuto store: "No, it's all Chinese goods, very poor quality, you should find another job. I've been cheated by them for 2 months now and haven't been paid." When asked, we learned that according to the contract, Gia Dung Viet Nhat Company Limited agreed to pay Tu 5 million VND per month, but now it's been 2 months and Tu is still owed salary, while the network in Ha Tinh has gradually been withdrawn.

With the need to open a store selling Yasuto rice cookers of Viet Nhat Household Appliances Company Limited in Tinh Gia - Thanh Hoa, we called Ms. Thao, a saleswoman for the Company in Thanh Hoa City, and learned that Thao started selling in Thanh Hoa from September 20, 2012, "the pots sell very well". After the appointment, we went to the sales agent located at No. 20-Quang Trung (Thanh Hoa City). What caught our eyes was the office with a red sign and impressive advertising lines about Viet Nhat rice cookers, similar to those in Ha Tinh and Nghe An. In this office, there are many empty boxes of Yasuto rice cookers on display. The owner of the agent, Nguyen Thi Thao, boasted that the agent has sold about 200-300 "pots", mainly sold around Thanh Hoa City. Currently, the sales network is being expanded to other districts. If you buy my goods, I will give you a price of about 570 thousand VND/pot, if the quantity is larger, the price will be "softer".

Asked about the sales invoice, Thao said: Buyers do not need invoices, only the road bill. If you import a large quantity, you must buy an invoice. To avoid the "watching" of the authorities, you only need to make an office to introduce and guarantee the products, the Market Management will not be able to do anything. What we display here is mainly packaging designs to make it look nice, the goods are stored in another warehouse. The factory's CEO, Mr. Dinh Quang Hieu, instructed me on this. Don't worry, when you become an agent, the factory will send someone to guide you. This is a joint venture between Vietnam and Japan, we don't have to hide anything, the technology is Japanese technology, produced in Vietnam, imported components, a little from Japan, a little from Thailand and a little from Singapore.

When learning about distribution and sales staff, Thao said: My sales staff are paid about 6 million VND/month, but must work effectively (must sell 60-70 pots a month).

When asked how to transport goods on the road without being caught by the market management, Thao immediately advised that every time she went to sell goods, she only needed to carry about 3-5 pots (worth less than 5 million VND) and the market management would not do anything.

We continued to call the hotline of Gia Dung Viet Nhat Company Limited at the online transaction address: Building N05 Tran Dang Ninh Street - Cau Giay - Hanoi, "got" to meet the Yasuto Brand Director, introduced as Doan Quang Minh, Mr. Minh said: "You must have knowledge about electronics to be able to sell to agents. We are having problems in the Central region, only after solving them can we open agents in Hanoi. The price of the white Yasuto rice cooker that you saw online, the retail price is 1,250,000 VND, if you become an agent and sell a large quantity, we will sell it to you for 550-650,000 VND/unit, you will receive 10-5% of the sales revenue." "Do you have other products of better quality, I am very hesitant to sell products of low quality". Minh continued: "We only have that type, production now has to be specialized to ensure quantity". “Japanese technology, bro?”, “There are no Japanese products now, even the iPhone is made in China. All the components are Chinese.”

If I were someone who really wanted a job, I would be overjoyed because the discount price was too high, the profit was too much when selling a Yasuto rice cooker of Gia Dung Viet Nhat Company Limited. But thousands of consumers are "biting their teeth" before the spectacular scam. It is known that all the old pots purchased by the company were given to the sales staff. They sold scrap metal, the highest price for an old pot was 30,000 VND, the lowest was 10,000 VND. They did not bring any old pot back to the company.
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Striped Pink - Duc Nghia