Breakthrough in granting and exchanging driving licenses

(Baonghean) - Improving the effectiveness of administrative reform is identified by Nghe An Department of Transport as a breakthrough, moving towards a professional administration. Promoting the achieved results, from June 1, 2015, the Department of Transport will print and issue driving licenses to students at the Examination Center immediately after students pass the exam. The Department of Transport also conducts online driver license exchange for people.

We were present at the Nam Dan Road Motor Vehicle Testing Center in early June, witnessing the urgent, busy working atmosphere, without lunch break of the Road Motor Vehicle Testing Council to review student records and enter data into the computer, directly printing driver's licenses (GPLX) right at the center. Mr. Nguyen Cong Nguyen, an officer of the Vehicle and Driver Management Department, Department of Transport, said: "Immediately after the students finish the exam, the Testing Council organizes the issuance of driver's licenses to those who pass the exam. This requires the staff to handle the work quickly but also be more careful and thorough to ensure that no mistakes occur. The work is more stressful and difficult than before, but everyone is happy because they can immediately serve the people."

Issuing driving licenses directly at Nam Dan Road Motor Vehicle Testing Center.

The breakthrough in the field of driving license issuance is that from June 1, 2015, Nghe An Department of Transport issued driving licenses directly at the Road Motor Vehicle Testing Center. After the test results are available, the secretariat of the Testing Council will review and synthesize data, transfer the list of graduates via the internet to the Director of the Department of Transport to sign the admission decision, authorized by the Director of the Department, the Head of the Vehicle and Driver Management Department will sign the driving license and organize the printing of driving licenses right at the Road Motor Vehicle Testing Center. After only 1 - 2 hours, people can receive their new driving licenses.

Up to now, Nghe An Department of Transport has deployed the direct printing and issuance of driving licenses for 3 training courses with over 300 students at Nam Dan Road Motor Vehicle Testing Center. The newly implemented policy has been welcomed and highly appreciated by the people. Holding the driving license in her hand right after the results of the B1 driving test, Ms. Nguyen Thi Thu Huong (Anh Son) excitedly said: "I was very surprised because I didn't think that after finishing the test, I could get the driving license right away, without having to waste time waiting and traveling". Meanwhile, Mr. Nguyen Danh Huy (Vinh City) happily shared: The psychology of "candidates" after finishing the test is always excitedly waiting for the day they can directly hold their graduation "diploma" in their hands. I was so happy to get my license right after finishing the exam. Previously, according to regulations, it took a maximum of 10 days from the date of graduation for people to be granted a driver's license, but now that time has been reduced, and if they pass the exam, they will be granted a license. The Department of Transport has reformed its administration to create many favorable conditions for people."

Talking to us, Mr. Nguyen Hong Ky, Director of Nghe An Department of Transport said: “Nghe An is the leading locality in the country in issuing driving licenses directly at road motor vehicle testing centers. This is a breakthrough in administrative reform in the field of issuing driving licenses, a great step forward in the administrative reform work of the Department of Transport. Issuing driving licenses directly at testing centers will reduce the workload for the Department. In order for this work to be implemented most effectively, the Department directs specialized departments and related units to actively speed up the preparation of human resources and equipment at road motor vehicle testing centers to be able to meet people's needs as quickly as possible”.

Along with the breakthrough in granting driving licenses, implementing the policy of the Vietnam Road Administration according to Document No. 1861 TCDBVN-QLPT&NL, dated May 16, 2015, on organizing and implementing level 3 public services (issuing and exchanging driving licenses online), Nghe An Department of Transport has promptly applied software to support the exchange of driving licenses via online declaration, contributing to reforming administrative procedures and creating convenience for people. This work has been carried out since May 20, 2015. The Department focuses on directing the installation and operation of the level 3 public service software system for exchanging driving licenses according to the process, instructions, with full equipment and transmission lines, and at the same time arranging qualified staff with professional qualifications to meet the requirements. Up to now, the work of preparing the system of equipment, high-speed internet transmission lines, and all electronic technologies to serve the software for issuing and exchanging driving licenses online has been upgraded with modern machines. Along with that, the Department organizes training for staff to implement, reduce travel time, and create convenience for people.

In this form, people who need to change their driving license instead of going to the Department of Transport can access the website: gplx.gov.vn (home page to the online driving license change section) to do this. After filling in all the information, the application will be reviewed first, if it is invalid, there will be a notification. If the application is valid, no later than 3 days later, the person changing the driving license will have an appointment to work via email or text message. When coming to do the procedure, the person applying to change the driving license needs to bring the old driving license, original documents, health certificate, take a photo on the spot and wait about 2 hours to get the new driving license. Applying level 3 public service software - changing driving licenses online is an important step of the transport sector in reforming administrative procedures, reducing travel time and costs for people, which is supported and highly appreciated by public opinion.

According to Circular 38/2013 of the Ministry of Transport regulating the training and testing of driving licenses, from 2014-2020, all old driving licenses printed on covers will be replaced with new driving licenses on PET material (hard, waterproof material like bank cards). This will cause overload in the process of changing driving licenses at the Department of Transport. Therefore, Nghe An Department of Transport will simultaneously carry out the following forms of changing driving licenses: First, according to the traditional method, people bring their documents to the one-stop department of the Department of Transport, take photos, and make an appointment to pick up their driving licenses. Second, people can do it right at their place of residence, take photos, take fingerprints at the post office, and the post office will transfer the documents for the Department of Transport to appraise and issue driving licenses through the postal service to deliver to the people. And the third form is to issue and change driving licenses online. Changing driving licenses online - this is a convenient service but not many people know about it. The difficulty in changing the driving license online is that the person changing the driving license must be knowledgeable about information technology, have an email address to fill in the information, and come to the Department of Transportation on time to complete the driving license change procedure.

Thanh Le