Warning of fake Vietnam Airlines tickets scam in Japan
Vietnam Airlines has just issued a warning about a situation where some customers have recently purchased fake airline tickets in Japan.
According to Vietnam Airlines, preliminary investigation shows that the subject advertised cheap airline tickets using a Facebook account named "Air Service - Airserco".
After customers transact via Facebook and provide personal information and itinerary, the subject will book tickets via Vietnam Airlines' website by keeping the booking code on the system and paying later (this code is only valid when paid online).
The subject sends the booking code to the customer according to the automatic confirmation email that Vietnam Airlines sends after booking the ticket. The customer checks the system for the correct itinerary code and name and then trusts the transfer. The subject provides the account number of a game card sales company in Tokyo (Japan) to the customer. After the customer transfers the money, the subject does not issue the ticket to the customer but calls the game card sales company to get the card and will find a way to exchange this card for cash.
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| Passengers need to be careful with accounts selling airline tickets online to avoid buying fake airline tickets. |
To avoid unwanted commercial fraud and buying fake tickets, Vietnam Airlines recommends customers choose 1 of 3 methods to buy airline tickets including:
Buy directly on the airline's website at: www.vietnamairlines.com; Buy at Vietnam Airlines ticket offices domestically and internationally and buy at official Vietnam Airlines agents domestically and internationally.
Contact information for ticket offices and a list of authorized agents of VNA, with legal business registration in the host country, are updated on the airline's website. For ticket agents, customers can find the official agent certificate of Vietnam Airlines at the place of ticket purchase, note that the address on the certificate and the agent's headquarters address must match each other.
Previously, thousands of Vietnamese students studying in Australia were also tricked into buying plane tickets to return home for the 2016 Lunar New Year through a Facebook account named Vi Tran.
According to Capital Security
