Imprints of Nghe An Social Insurance Industry in 2023
(Baonghean.vn) - 2023 is a year with many difficulties for the country's economy in general and the implementation of the tasks of the Social Insurance sector in particular.
With the attention and direction of Vietnam Social Security, the Provincial Party Committee, the People's Council, and the Provincial People's Committee; together with the close coordination of sectors, unions and authorities at all levels, and the continuous efforts of the entire staff, Nghe An Social Security has overcome difficulties and challenges to complete the assigned tasks, ensuring social security in the whole province.
1. Efforts in staff work:

Identifying the participation of Party committees and authorities at all levels as one of the key factors determining the effectiveness of organizing and implementing social insurance and health insurance policies, the provincial Social Insurance has always proactively advised local Party committees and authorities to strengthen leadership and direction in implementing social insurance and health insurance policies in the area. In particular, in 2023, the provincial Social Insurance has advised the steering committees at all levels to summarize the results of activities in 2022, propose directions and tasks for 2023; 100% completion of the establishment and consolidation of the steering committees to the commune level, in which the head of the steering committee is the Chairman of the People's Committee at all levels.
2. Complete assigned targets:
In the context of many difficulties in socio-economic development, along with the impact of changes in mechanisms and policies; the Provincial Social Insurance has flexibly implemented solutions to adapt to the new situation to strive to complete the targets assigned by the Vietnam Social Insurance and the Provincial People's Committee.

By the end of December 2023, the whole province had 3,024,577 participants.Social insurance,Health insurance, Unemployment insurance, specifically: The number of people participating in Social Insurance is 385,131 people, reaching the rate compared to the working-age labor force of 24.9%, completing the target assigned by the Provincial People's Committee; The number of people participating in Health Insurance is 2,911,787 people, reaching the Health Insurance coverage rate of 93% compared to the population, completing the target assigned by the Provincial People's Committee; The total revenue from Social Insurance, Health Insurance, Unemployment Insurance is 8,873.6 billion VND, exceeding the revenue plan assigned by Vietnam Social Security.
3. Resolve and pay Social Insurance, Health Insurance, and Unemployment Insurance correctly, sufficiently, and promptly, ensuring the rights of participants and beneficiaries:
With the motto "Taking people and businesses as the subject and center of service", the payment and settlement of regimes for participants and beneficiaries of Social Insurance and Health Insurance policies are always carried out correctly, sufficiently and promptly. The activities of Nghe An Social Insurance continue to be deployed in the direction of serving, promoting digital transformation, applying information technology, creating favorable conditions for individuals and organizations.

In 2023, the whole province will handle 170,110 people receiving social insurance and unemployment insurance benefits, with a total amount of over 11,033.2 billion VND; The whole province will pay for outpatient and inpatient health insurance examination and treatment for over 5,637 thousand people, with the amount of money proposed by medical examination and treatment facilities being 4,640 billion VND; The rate of pensioners, social insurance benefits, and unemployment benefits paid through personal accounts in Nghe An will reach 46.6%, exceeding the target assigned by Vietnam Social Security; The rate of records returning administrative procedure settlement results before the deadline and on time will reach over 99.6%; Providing 100% of level 4 public services for organizations and individuals on the Public Service Portal of Vietnam Social Security; Shorten the processing time of 2 administrative procedures in 2 areas of social insurance books, cards and policies; shorten the processing time of interconnected public service procedures: "Issuing death certificates - deleting permanent residence registration - funeral allowance";...
4. Promote digital transformation and implement Government Project 06:
The provincial Social Insurance has resolutely implemented tasks and solutions to promote digital transformation and Project 06 in professional activities. Some outstanding results include:
100% of the industry's operations are performed on application software; 100% of the industry's public services are performed at level 4, people and businesses can interact and transact with the Social Insurance agency 24/7 through the Vietnam Social Insurance Public Service Portal, the National Public Service Portal, the VssID application - Digital Social Insurance...

By the end of December 2023, the rate of participants in Social Insurance and Health Insurance whose data was cleaned and authenticated with the national population database reached 98.91%; the rate of online public service implementation reached 65.27%, 100% of medical examination and treatment facilities looked up health insurance card information using chip-embedded citizen identification cards with the number of successful looks ups being 1,771,217.
Support and guide medical examination and treatment facilities to deploy the connection of driver health examination data, birth certificates, and death certificates with digital signatures to the Health Insurance Appraisal Information System Data Receiving Portal to help people request re-issuance of Driver's Licenses online and perform 2 essential online public services: Birth registration - permanent residence registration - issuance of health insurance cards for children under 6 years old; Death registration - Deletion of permanent residence registration - Support for funeral expenses, Funeral allowance;
Activities to guide and support people to install and use VssID were strongly implemented, exceeding the target assigned by Vietnam Social Security in 2023.
5. Diversify forms of communication on Social Insurance and Health Insurance policies:
Communication work has contributed to raising people's awareness and trust in the social security policies of the Party and State, mobilizing the participation of the entire political system, creating consensus in the implementation of social insurance and health insurance policies in the area, contributing significantly and being the "key" to the sustainable development of social insurance and health insurance policies.
In 2023, the province organized 1,258 conferences to disseminate social insurance and health insurance policies in hamlets, villages, and residential areas, attracting 69,452 participants. In addition, the province organized 17 online conferences to disseminate social insurance and health insurance policies to 458 people; organized 3,421 small-group and one-on-one communications, with 19,509 people receiving advice and advocacy.

The provincial Social Insurance has coordinated to post 784 news and articles on the media (Newspaper, Nghe An Radio and Television Station, Provincial Electronic Information Portal); 23,117 radio and television broadcasts; posted 2,328 news, articles, photos, videos, and propaganda infographics on the Provincial Social Insurance Electronic Information Portal; 11,620 news, articles, and clips on social networks (Fanpage, Zalo OA of the Provincial Social Insurance) shared by officials, civil servants, and employees.
Consulting, supporting, and answering questions via hotline for 784 people; Consulting, supporting, and answering questions via the Provincial Social Insurance Fanpage for 697 people; Consulting, supporting, and answering questions via the Provincial Social Insurance Zalo system for 274 people.
6. Support and accompany businesses and employees:
The Provincial Social Insurance Department identifies the importance and acknowledges the contributions of businesses and employees in implementing social security policies in the area. With the motto "accompanying employees and businesses", in addition to assigning specialized staff to regularly support units, in 2023, the Provincial Social Insurance Department coordinated with relevant sectors to organize a working conference with 751 employers who have not participated or have not fully participated in Social Insurance for employees; Organized a dialogue conference with 120 businesses; Organized a dialogue conference, consulted on Social Insurance and Health Insurance policies with employees and employers in industrial parks and export processing zones in Nghe An province...

With flexible solutions from the Provincial Social Insurance, along with the coordination of departments and branches, the awareness of compliance with the law on Social Insurance and Health Insurance has been gradually raised from businesses, while at the same time, protecting the legitimate rights of employees.
7. Spread the spirit of charity:
From the funds donated by cadres, civil servants, public employees and employees of the Provincial Social Insurance and the support funds of accompanying units, in 2023, the Provincial Social Insurance presented 62 voluntary social insurance books, 460 family health insurance cards, 140 student health insurance cards to people in difficult circumstances in the province, with an amount of 264 million VND.

On the occasion of the Lunar New Year 2023, the Provincial Social Insurance presented 40 gifts to families in difficult circumstances in Huu Lap commune; visited and presented gifts to schools and students in difficult circumstances who have excelled in their studies in Huu Lap commune on the occasion of the opening of the new school year 2023-2024, with a total gift value of 46,000,000 VND. The above funding source is taken from the salaries of cadres, civil servants, public employees and employees of Nghe An Provincial Social Insurance.
Believing that the results achieved in 2023 will be an important premise for the entire Nghe An Social Insurance sector to continue to make greater efforts to accompany the people and units and businesses in 2024; overcome difficulties and challenges to complete the set goals, improve service quality, and actively contribute to the cause of ensuring social security in the province./.