Nghia Dan Electricity: Conference to listen to customer opinions

(Baonghean.vn) - On the morning of November 25, Nghia Dan Power Company held the 2014 customer conference. This is an opportunity for Nghia Dan Power Company to listen to customer opinions in order to serve customers better and better.

Conference overview

In 2014, Nghia Dan Power Company successfully completed the production and business targets assigned by the Corporation, ensuring safe operation of the power grid, stable power supply, basically meeting all electricity needs for socio-economic development and people's daily life in the area. Currently, Nghia Dan Power Company is assigned the task of managing, operating, and selling electricity in the district, including 34 wards, communes, and towns in 4 districts of Nghia Dan, Thai Hoa Town, Quy Hop and Nhu Xuan (Thanh Hoa), managing 150 transformer stations with a total capacity of nearly 62,000 KVA, 230 km of medium voltage lines, 730 km of low voltage lines, serving more than 32,000 electricity customers, consuming 100 million KW of electricity each year. Of which, consumer electricity accounts for 41.62%, industrial and construction electricity accounts for 55.7%. In the first 10 months of 2014 alone, electricity revenue reached 103 billion VND.

At the conference, customers gave positive feedback on the attitude of electricity workers, the quality of electricity supply, and the notice to customers of temporary power outages. Customers also directly raised difficulties and problems related to electricity usage.

In 2015, Nghia Dan Power Company continues to have plans to invest, repair, and optimize the power grid system. Improve service style to ensure quality, safe, and continuous power supply. Focus on customers, provide information to customers more closely, continue to maintain the form of electricity bill payment by SMS to improve efficiency, and improve customer service quality./.

Minh Thai