Facebook Messenger error, inaccessible in Vietnam

The Facebook Messenger inaccessibility error affects the entire platform, both web and mobile apps.

Since around 6pm this afternoon (December 5), many people have been unable to use Facebook Messenger to send messages. When clicking on the person they want to contact, the chat box still appears but is blank with a loading icon or has information about the recipient but cannot display previously sent messages. When sending messages, the content is still displayed in the box but there is no icon indicating that it has been sent.

Cannot send messages on Messenger web platform.

According to our investigation, both the web version (including messenger.com) and the Messenger app for iOS and Android are experiencing the above inaccessibility problem. Meanwhile, users can still browse the newsfeed completely normally.

On Downdetector, the number of reports of problems with Facebook's Messenger app also spiked in about an hour. Meanwhile, some users in Vietnam said that today, there were times when they could not access Messenger but then could get back in, while others could not send attachments.

The number of users reporting Facebook Messenger app errors has increased dramatically.

Facebook Vietnam representative has not responded to this situation.

In 2017, Facebook experienced widespread network outages at least 5 times, the most recent being on November 4, affecting not only Vietnam but also many other countries around the world./.

According to VNE