On the night of April 28, many American Airlines flights were thrown into chaos because they were unable to take off due to a problem with the pilot's iPad application.

iPad on American Airlines planes

According to another American Airlines spokesperson, the iPad application issue affected dozens of the airline's flights. Specifically, the FliteDeck software installed on the iPad - a flight plan viewing software installed and used since 2013 - suddenly stopped working. Affected flights include AA2413, AA2276, AA1654, AA235, and AA128.

Andrea Huguely, a spokeswoman for American Airlines, said: "Some flights are experiencing issues with the pilot iPad software application. In some cases, flights have had to return to the gate to access Wi-Fi and resolve the issue. We apologize for any inconvenience this may cause our passengers. We are working to resolve the issue as soon as possible."

According to the account of passenger Jacaruso, 54, returning to his hometown of Austin from Dallas/Fort Worth Airport on flight AA1654 with his wife, Toni, and beagle, Masita: "We boarded the plane at 8:00 p.m., and the flight was supposed to take off at 8:20 p.m. But after a while of waiting for a signal on the communication system, the pilot said that the co-pilot's iPad could not load the flight plan, and 24 minutes later, the pilot's iPad could not load the flight plan. The pilots then informed all passengers on Jacaruso's flight that all iPads on 737 planes were affected. About 45 minutes later, the pilot announced: "It seems that this situation is not unique to 737s, but is random." Jacaruso then had to leave the plane with his wife and dog, and rent a car to Austin.

In 2012, American Airlines became the first airline to receive FAA approval to use iPads on all flights. Many airlines have used iPads as electronic flight bags, as they help save fuel costs by replacing bulky manuals weighing up to 33 pounds, but FAA approval only allowed American Airlines to use the tablets below 10,000 feet before they became popular and familiar to passengers./.

According to Vov.vn