Provincial leaders visit the Quang Ninh Provincial Public Administration Center

(Baonghean.vn) - Recently, a working delegation of Nghe An Provincial People's Committee led by Mr. Le Ngoc Hoa - Vice Chairman of the Provincial People's Committee, together with leaders of the Provincial People's Committee Office, leaders of the Departments of Home Affairs, Information and Communications, Science and Technology, and Investment Promotion Center (a public service unit under the Department of Planning and Investment) visited the model of "Public Administration Center" and "Investment Promotion Board" of Quang Ninh province.

Comrade Dang Huy Hau - Standing Member of the Provincial Party Committee, Vice Chairman of the People's Committee of Quang Ninh province, together with leaders of the Public Administration Center, the Investment Promotion Board and leaders of relevant departments and branches of Quang Ninh province guided the delegation to visit and work.

Before exchanging and learning experiences, the delegation of Nghe An province studied the reality at the Public Administration Center of Ha Long city, the Public Administration Center of Quang Ninh province and the Investment Promotion Support Board of Quang Ninh province.

Leaders of Nghe An and Quang Ninh provinces work at the People's Committee of Quang Ninh province

Talking to the delegation at the working session, comrade Dang Huy Hau introduced the process of building the e-government model and the Quang Ninh Provincial Public Administration Center, the difficulties and obstacles in the implementation process. For Quang Ninh, the construction of the Provincial Public Administration Center, the city and the districts and towns is one of the three strategic breakthroughs of the locality in socio-economic development.

Quang Ninh province is the leading locality in the country in choosing a breakthrough in administrative reform, building a service-oriented administration, and creating an environment to strongly promote investment. This is the innovative thinking and strong determination of the province when implementing key tasks of administrative reform. Up to now, Quang Ninh province has put into operation the Provincial Public Administration Center and 14 Public Administration Centers at district, town and city levels.

Currently, the Quang Ninh Provincial Public Administration Center handles 936 administrative procedures with 102 fields in the provincial administrative procedure set according to the mechanism of "appraisal and approval at the Center", without any intermediary steps and the principle of "taking citizen satisfaction as a measure". From March 21, 2014 to December 31, 2014, the Provincial Public Administration Center received over 50,000 citizens, received and handled over 28,000 sets of documents, of which the number of documents handled on time reached over 99%. The construction of the administrative procedure handling process has been simplified and innovated compared to the previous process, with synchronous and modern facilities and the application of advanced information technology, the Provincial Public Administration Center has helped reduce 40% of the time to handle documents compared to before, which has been well appreciated by the people and the government of Quang Ninh province.

Comrade Le Ngoc Hoa - Vice Chairman of Nghe An Provincial People's Committee visited the Public Administration Center of Quang Ninh province

The goal in the coming time is to continue reviewing, reducing and abolishing administrative procedures that are no longer appropriate and it is expected that by the end of 2015, 100% of administrative procedures will be handled at the Center. Along with that, the Center is building software systems and utilities to serve organizations and citizens.

On behalf of the working delegation of Nghe An province, Vice Chairman of Nghe An Provincial People's Committee Le Ngoc Hoa highly appreciated the model of Quang Ninh Provincial Public Administration Center and the model of Investment Promotion Board under the Provincial People's Committee. This is a model for Nghe An to study and choose appropriately in implementing the Nghe An e-Government project in the coming time and proposed that Quang Ninh province support implementation experience.

Phan Nguyen Hao

Nghe An Department of Information and Communications