Nghe An will deploy the model of Smart Operation Monitoring Center

On the morning of October 22, under the chairmanship of Mr. Le Ngoc Hoa - Vice Chairman of the Provincial People's Committee, the Provincial People's Committee had a meeting with Viettel Enterprise Solutions Corporation, Viettel Group proposed to deploy the Smart Operation Center of Nghe An province.

Working scene. Photo: Thanh Le

Connecting citizens, businesses and government

As planned, the Smart Operations Center will deploy 10 smart urban monitoring services, including: Smart urban integration board, traffic monitoring system, scene reflection system, press and media information monitoring system, security and order monitoring system, public administrative service monitoring system, public opinion Q&A switchboard system, other systems: tourism information portal system, data integration system...

Vice Chairman of the Provincial People's Committee Le Ngoc Hoa spoke at the meeting.

Among them, the service that contacts the people the most is on-site reporting. People can report and make recommendations about social problems to the government directly via smartphone or via the center's website, along with photos and videos of the scene.

These feedbacks are recorded by the center and forwarded to the relevant authorities for processing. The process of receiving, processing and results are posted so that people can monitor the process until the final result is released.

Urban surveillance services through camera sensors also have a positive impact on social change. Camera systems installed in the province will transfer data to the center. Here, the system analyzes and issues warnings of violations. The center checks, verifies the warning level, and supports the police or competent professional agencies in handling the case.

Viettel representative reports on the proposal for the Smart Operations Center. Photo: Thanh Le

Early deployment of Smart Operation Monitoring Center

Discussing at the meeting, opinions of departments and branches proposed recommendations to ensure information security standards to ensure confidentiality; implementation roadmap proposed by the unit; human resources to deploy the Smart Operations Center, selecting fields and items for pilot implementation, financial resources for implementation,...

Speaking at the meeting, Vice Chairman of the Provincial People's Committee Le Ngoc Hoa emphasized that this is a model to implement the province's Smart City Project; the model demonstrates progress, ensures scientific nature, and is consistent with practical requirements in management innovation and creativity in the province's socio-economic development; aiming to build a public, transparent, effective and efficient administration.

Proposed model of Nghe An province's smart monitoring and control center. Photo: Thanh Le

The Vice Chairman of the Provincial People's Committee agreed on the name of the Smart Operation Monitoring Center. On that basis, the provincial leaders will direct the coordination between the province and Viettel Group to soon deploy the Smart Operation Monitoring Center, moving towards implementing the Smart City Project approved by the province.

In the immediate future, the first items to be deployed are the intelligent traffic monitoring and control system and urban security and order monitoring system.

Vice Chairman of the Provincial People's Committee Le Ngoc Hoa assigned the Department of Information and Communications to take the lead in implementing the Smart Operations Center and assigned the Department of Home Affairs to advise the Provincial People's Committee on the organizational structure.