Things to know about VssID application - Digital social insurance

Specifically as follows:

App Features:

The application is a convenient service on smartphones with many features and utilities that flexibly serve the essential information needs of participants and beneficiaries of social insurance, health insurance, and unemployment insurance such as:

- Provide information about: Health insurance card; Participation process (social insurance, unemployment insurance, occupational accident - occupational disease insurance, health insurance); Benefit information (one-time regimes: sickness, maternity, occupational accident - occupational disease); Medical examination and treatment book (Note: the utility only provides health insurance treatment history of participants from 2017 - the time when Vietnam Social Security and health insurance treatment facilities officially linked datahealth insurance examination and treatmentof participants on the Health Insurance Assessment Information System - up to now);....

Basic benefits of Social Insurance number.

- Providing lookup utilities: Social insurance code; Social insurance agency; Medical facilities signing health insurance treatment contracts; Medical facilities issuing leave certificates for enjoying social insurance regime; Social insurance participating units; Collection points, agents for collecting voluntary social insurance, family health insurance...

- 24/7 online consulting support (Automatic response - Chatbot, support hotline 1900.9068, email, frequently asked questions) to promptly answer, advise, and support questions, concerns, and inquiries about social insurance, health insurance, and unemployment insurance for people.

- Provide news on social insurance activities; videos on policies,social insurance, health insurance, unemployment insurance policies...to help people better understand the benefits, rights, and methods of participating in social insurance and health insurance.

- Towards integrating utilities: Health insurance cards, electronic social insurance books replacing paper books and cards; public services; online payments... in the near future.

Application meaning:

VssID Application - Digital Social Insurancewill provide essential information related to the process of paying and enjoying social insurance, health insurance, unemployment insurance so that users know their participation process and the benefits they have enjoyed; monitor the obligation to pay social insurance, health insurance, unemployment insurance for employees of employers; contribute to publicizing and transparent information about the process of participating in and enjoying social insurance, health insurance regimes and policies.

VssID - Digital Social Insurance is also a direct communication channel to participants of Social Insurance, Health Insurance, and Unemployment Insurance, so that users can see the humane value of the Social Insurance and Health Insurance policies of the Party and State.

Application installation instructions:

VssID application - Digital Social Insurance works on smartphones and tablets using Android 4.1 or IOS 9.0 operating system or higher. Users can access these two application stores and search with keywords.“VssID”Follow the download and installation steps similar to other applications. After installation, users start the application by clicking on the application icon on the mobile device screen. Users must have an electronic social insurance transaction account with the social insurance agency to log in and use the features and utilities of the application.

Accordingly, to log in and use the functions and utilities of the application, users need to register an electronic transaction account with the Social Security agency. To register an electronic transaction account with the Social Security agency, users access the linkhttps://dichvucong.baohiemxahoi.gov.vn/#/dang-kyand follow the instructions (enter the correct phone number to confirm registration information and OTP code for future transactions).

The application utilities of Digital Social Insurance.

After registering for an online electronic trading account, the user prints the Declaration (signs and clearly states full name), and submits the Declaration to the Document Reception Department of theSocial Insurance Agency(user unit selected when registering in the Declaration); present ID card/Citizen identification card/passport to verify information.

In case of valid documents,The system issues and activates personal accounts for electronic transactions with the Social Security agency. The Vietnam Social Security Public Service Portal sends an approval notice with information about the electronic Social Security transaction account to the email address (if any) and sends a text message to the registered phone number after receiving the complete registration documents. Individuals are responsible for changing the password of the account that was initially issued and changing the password at least once every 6 months to ensure safety and security.

In case of invalid documents,GatePublic services of Vietnam Social SecuritySend a notice of refusal to register for use of electronic transaction methods to the email address (if any) and send a message to the registered phone number after receiving the application providing the reason for refusal to accept the application. Individuals should base on this notice to complete the registration information. For any problems, please contact the Vietnam Social Security Hotline 1900.9068 or the nearest Social Security agency for support.

Security of participant information when using the application:

The issue of information security for participants is always a concern.Vietnam Social Securityprioritized in the process of building the VssID application - Digital Social Insurance. This application will provide highly confidential personal information (such as: Information about health insurance card; participation process, enjoyment of social insurance, health insurance, unemployment insurance; health insurance treatment history...), only the account owner can look up and exploit their own social insurance, health insurance, unemployment insurance participation data.

At the same time, Vietnam Social Security is moving towards integrating public services, online payment services for individuals on the application, etc., so to use the application, it is required that users must have an electronic transaction account with the Social Security agency (authenticated similarly to when registering to use an Internet banking account with a bank) to protect users' personal information.

During the process of logging in and using the VssID application - Digital Social Insurance, if you encounter any problems or need to clarify the information provided on the application, users can contact the Vietnam Social Security Hotline 1900.9068 for support, answers and specific instructions.