Creative female director
(Baonghean) -With many solutions and initiatives to promote production and business, improve work efficiency, in 2012, Ms. Tran Thanh Thuy - former Director of Nghe An Post Office, now Director of Nghe An Telecommunications was honored to be one of three people from Vietnam Post and Telecommunications Group to be awarded the title of National Emulation Fighter by the Prime Minister for her outstanding achievements in the patriotic emulation movement in the period 2006 - 2011.
Some typical initiatives that reflect the creative spirit of the female Director Tran Thanh Thuy include "Improving the VT01 invoice model and printing on the Datapost line" - saving VNPT an estimated 4 billion VND per year, recognized as an excellent initiative of the Vietnam Post Corporation; Initiative "Building a Customer Service Center model at provincial and municipal post offices" with the functions of market research, care, development, guidance, consultation, and resolving customer complaints, contributing to expanding the market, developing services, and increasing revenue for provincial and municipal post offices. This initiative won the First Prize at the Corporation level and was recognized as a second-class initiative at the Group level at the VNPT Innovation Contest in 2009.
Ms. Tran Thi Thanh Thuy
Worried about the difficulties that the Postal sector is facing, especially the network system and service quality at the grassroots level, she proposed the initiative "Fueling the Commune Cultural Post Office with Postal Financial Services", synthesizing the strength of 3 parties: the State, service providers, and service distributors to gradually improve the operational efficiency of commune cultural post offices in the new context, implementing a business strategy to diversify product and service distribution channels, serving consumers and contributing to increasing income for employees of commune cultural post offices, helping them feel secure in serving. The initiative "Data mining", using information technology tools in data management helps unit leaders and departments monitor and promptly operate production and business activities. The topics and initiatives of Director Tran Thanh Thuy have contributed to helping Nghe An Post Office overcome difficulties and stand firm after the separation. She is also a typical representative face in the 10-year Creative Labor movement (2000 - 2009) of the Vietnam BC - VT Group.
5 years after the separation, Nghe An Post Office has always been the comprehensive leading unit in Vietnam Post Corporation, continuously awarded the Flag of Excellent Leading Unit by the Government. With her contributions, from 2006 to 2012, she continuously achieved the title of Emulation Fighter at the grassroots level, Certificate of Merit from the Ministry of Information and Communications, Vietnam Posts and Telecommunications Group; Certificate of Creative Labor in the patriotic emulation movement, Certificate of Merit from the Prime Minister, Third-class Labor Medal.
In early September 2012, she was assigned by the Vietnam Telecom Corporation to be the Director of Nghe An Telecommunications. With the spirit of daring to think and daring to do, she boldly implemented a series of solutions, gradually improving the production and business efficiency and competitiveness of the enterprise. Starting with the rather "touchy" work of reviewing, arranging and re-arranging the labor force in all 20 affiliated units. Intensive training for employees transferring jobs to improve knowledge and skills, gradually effectively using the unit's human resources. Many solutions on investment development, network consolidation, improving service quality, work quality, customer care, internal economic mechanisms, and executive direction have continued to be strongly and effectively implemented.
Article and photos: Gia Huy
