Deputy Prime Minister Vu Duc Dam: Whatever you want people to do, the highest level must set an example first.

On the afternoon of December 30, the Government Office held an online conference with 63 provinces and cities nationwide to review 1 year of operating the National Public Service Portal and announce 2,700 online public services. Participating at the central bridge were Deputy Prime Minister Vu Duc Dam and Minister, Head of the Government Office Mai Tien Dung. Photo: Mai Hoa

There are 2,700 services integrated on the National Public Service Portal.

National Public Service Portalwas officially launched and put into operation on December 9, 2019. After 1 year of operation, from 8 online public services integrated and provided at the time of launch; up to now, the number of administrative procedures that have been restructured, integrated, and provided online public services on the National Public Service Portal by ministries, branches, and localities is 2,700, reaching 39% of the total number of administrative procedures nationwide.

Particularly in 2020, central ministries, branches and localities have made efforts to integrate essential public services with a large number of compliant subjects, related to many agencies, units or directly affecting the assessment of the business environment index to the online service portal such as changing driver's licenses; certifying electronic copies from originals; paying fines for administrative violations in the field of road traffic; paying social insurance, health insurance; connecting declarations, paying registration fees and issuing car registration and license plates...

Online public services support workers and businesses affected by the Covid-19 pandemic.

At Nghe An bridge, chaired by Vice Chairman of the Provincial People's Committee Le Ngoc Hoa. Photo: Mai Hoa

Systemonline paymentCashless payment is used by 54/63 provinces and cities and 14 ministries, branches and agencies connected on the National Public Service Portal with 6 service groups:

Including public administrative service fees and charges; personal and business taxes; social insurance and health insurance payments for people and employers; fines for administrative violations; electricity payments; and advance payment of court fees.

In addition to the function of providingonline public servicesThe National Public Service Portal also advises and guides people and businesses in searching for information; at the same time, it receives feedback from people and businesses on the management of the Government, ministries, central and local branches through direct public services.

Whatever you want the people to do, the highest level must do it first.

Speaking at the conference,Deputy Prime Minister Vu Duc Damhighly appreciated the efforts and determination of the Government Office, central ministries, branches and localities in promoting the effective operation of the National Public Service Portal over the past year.

Deputy Prime Minister Vu Duc Dam also emphasized: Providing public services online not only saves time for people and businesses, but importantly, it makes the Government's activities transparent and public to the people; thereby receiving contributions from people and businesses to build a government that serves the people and businesses; creating equal opportunities for each person and business to enjoy public services, limiting the occurrence of negativity among officials and civil servants in State agencies.

On the other hand, providing online public services is an important indicator in ranking national competitiveness and an important pillar in ranking e-government in the world and towards building a digital government and digital nation.

Therefore, the Government Office, ministries, branches, central agencies and localities need to continue to demonstrate determination and strong efforts, supplement and provide more online public services on the National Public Service Portal; not just stopping at 2,700 services; at the same time, continue to improve and integrate the 2,700 public services that have been implemented, ensuring simplicity and efficiency, especially public services that are having arising problems.

To do so, ministries, branches and localities need to promote and strongly develop information technology; build important national databases and data of each ministry, branch and locality; and promote the completion of tools for making cashless online payments.

Along with that, it is necessary to build an electronic environment, spread the application of information technology more strongly and thoroughly in every "corner" of life in the whole society, so that all people have the habit of using and applying electronics, from buying and selling services, reading newspapers...

The Deputy Prime Minister also emphasized that whatever people and businesses want to do, the highest level, the Government, ministries, branches and central agencies, must do first, and administrative reform must be done substantially for the people and businesses.