Benefits of online public services on Social Insurance

Benefits of online public services on Social Insurance.

In recent years, Vietnam Social Security (VSS) has always been the leading agency in applying information technology and administrative reform. In particular, recently, Vietnam Social Security has put into useVssID application- Digital social insurance on 2 application stores Google Play - Android operating system and AppStore - IOS operating system contributes to implementing the national digital strategy, building e-Government under the direction of the Prime Minister.

In that spirit, Nghe An Social Insurance has made efforts to implement the instructions fromVietnam Social Security, Provincial People's Committee to better serve the people, workers and units in the province.

VssID application is easy to install and convenient. Photo reference

To conduct transactions with the Social Insurance agency on the internet environment and use the utilities on the VssID application, people only need to register for an initial account in a few steps. People will not have to waste time waiting in line, sending and receiving documents; easily look up their participation and benefit process. Thereby reducing travel costs, stationery costs... At the same time, increasing the transparency of document procedures, as well as the process of participating in social insurance and health insurance of individuals.

After registering a transaction account on the public service portal at https://dichvucong.baohiemxahoi.gov.vn, individuals can perform 19 administrative procedures on the social insurance public service portal for individuals such as: Re-issuing health insurance cards due to damage or loss; Resolving one-time social insurance benefits; Resolving death benefits; Resolving relocation for people receiving monthly pensions and social insurance benefits and people waiting to receive pensions and monthly benefits from one province to another,... At the same time, this account is also used to log in to the VssID application - Social insurance number to view information about the payment, benefits, medical examination and treatment records of individuals.

For any questions, please contact Vietnam Social Security Hotline 1900.9068 or the nearest Social Security agency for support. Photo courtesy

When registering a personal account for electronic transactions and using the VssID application, people need to pay attention to one step, which is to print the declaration, sign the confirmation and submit it to the Social Security agency at the document reception department. The Social Security agency will approve valid documents. After approval, people can start submitting electronic transaction documents via the Public Service Portal, using the account to log in to the VssID application. For invalid documents, a specific reason will be sent to the registrant's phone message. People can choose the Social Security agency where it is most convenient to submit the declaration.

The issue of information security for participants is always a top priority for Vietnam Social Security. Therefore, registration confirmation aims to protect the legitimate social security rights of participants in social insurance, health insurance, unemployment insurance, and to avoid fraud and profiteering.

Vietnam Social Security strives to reform administrative procedures and apply IT to improve service quality for businesses. Photo: Archive

Identity verification ensures that only the transaction account owner - the participant of social insurance, health insurance, unemployment insurance is allowed to use the application to: Look up health insurance treatment history, information on enjoying social insurance regimes...; Use the image of your health insurance card on the VssID application to performhealth insurance examination and treatment- Currently piloting the use of health insurance card images on the application for health insurance treatment in 10 provinces in the Central Highlands, moving towards nationwide application; Implementing public services, online payment services for social insurance, health insurance, unemployment insurance with social insurance agencies in the future, when these services are integrated and provided by Vietnam Social Security on the application.

During the process of registering an account as well as performing electronic transactions, using the VssID application - Digital Social Insurance, if you encounter any problems or need to clarify the information provided on the application, users can contact the Vietnam Social Security Hotline 1900.9068 or the nearest Social Security agency for support, answers and specific instructions.