Toyota Song Lam organizes the 20th Skill Competition
(Baonghean.vn) - On September 9, in Vinh City, Toyota Vietnam Automobile Company in collaboration with Toyota Song Lam organized the final round of the Toyota Skills Competition 2018 for excellent employees and technicians in the entire Toyota dealer system nationwide.
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| Candidates compete in the general repair round. Photo: Tung Chi |
This is the 20th year this activity has been held to improve the quality of human resources and after-sales service in the entire Toyota dealer system.
This year, the final round in Vinh City has 42 excellent candidates selected to compete. These candidates have surpassed more than 6,800 members in the Toyota dealer system and dealer branches nationwide. The candidates will be evaluated in 5 exam contents, including: Sales, service consultant, spare parts, general repair and customer care.
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| The final round of the Toyota Skills Competition 2018 was held at Toyota Song Lam. Photo: Tung Chi |
Speaking at the opening ceremony, Mr. Toru Kinoshita, General Director of Toyota Vietnam, emphasized: The Toyota Skills Competition over the past 20 years has been demonstrating the Company's determination in human resource development activities. Vietnam is gradually entering the era of mechanization, competition is becoming more and more fierce, and customer needs are constantly changing over time. To adapt to this change, each member must do their best to hone their knowledge and skills, thereby bringing the spirit of serving customers with all their hearts to all customers, so that they can experience the customer service philosophy of "Quality and customer care".
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| Customer care competition. Photo: Tung Chi |
Candidates compete in five categories: service consultant, spare parts, general repair and customer care.
At the end of the competition, the top 3 contestants in each category will be invited to an overseas trip at the end of this year. In particular, the first prize winner in each category will be invited to attend the 29th Customer Service Champions Convention held by Toyota Japan in Japan at the end of 2019.
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| Outstanding contestants won prizes at the 2018 Toyota National Skills Competition. Photo: Tung Chi |
Toyota Song Lam Joint Stock Company
Address: Vinh Boulevard - Cua Lo, Nghi Phu Commune, Vinh City
Tel: 02383 515 888, Fax: 02383 515 688
E-mail:[email protected]
Page face:www.facebook.com/ToyotaSongLam
