From December 1, issue and renew driving licenses online

People sitting at home can declare the procedure to change their driving license online and spend about 2 more hours to complete the procedure at the competent authority to receive a new driving license.

From December 1, the Vietnam Road Administration will pilot the issuance and renewal of driving licenses online. People in need will only need about 2 hours to complete the procedure.

Sit at home and fill out the driver's license renewal procedures

By registering to change driver's license online, people will no longer have to waste time queuing to do the procedures.

Mr. Nguyen Van Quyen, Deputy Director General of the Vietnam Road Administration, said that this unit has just announced the implementation of level 3 public service on driving license exchange. Accordingly, people can sit at home and declare the procedures for issuing and exchanging driving licenses online and the Vietnam Road Administration will receive the online declaration information. After comparing with the archived data and checking the records, if found correct and complete, the Vietnam Road Administration will make an appointment for people to come and get a driving license. When the appointment comes, people only need to bring their old driving license, health certificate, original documents, take a photo on the spot and wait about 2 hours to get a new driving license.

Explaining this improvement, a representative of the Vietnam Road Administration said that with the current procedure, people who want to change their driving license to a PET plastic card have to queue up twice to complete the procedure and wait. Then, about 5 days later, they have to come back to receive a new driving license. This takes a lot of time and money for people. The new method has saved people one trip compared to before.

The General Department of Roads said that the procedure for issuing and exchanging electronic driving licenses only requires declaring information according to the form prescribed in Circular No. 46/2012/TT-BGTVT such as: name, place of residence, ID card number, driving license number, confirmation of having a qualified health certificate. In addition, the person declaring the application provides a mobile phone number and email for the issuing agency to contact. After filling in all the information, the system will confirm whether the application is complete or not. If confirmed, people will be given a code similar to the "code" of an airline or train ticket to make an appointment. When completing the application, people will submit the original application according to regulations for professional staff to compare. If it is complete according to the registration on the system, with no errors, the issuing agency will switch to approving the printing and it will only take 1-2 hours to receive the new driving license.

No fee increase

In case of invalid documents, late arrival or failure to arrive on time, the applicant will have to reschedule. Since there is a code, people are allowed to use it twice to reschedule without having to re-declare information. Along with the new form, the current method of changing driving licenses is still maintained. People can choose the method that suits them.

Allowing the procedure to change driving licenses online will avoid people having to go to the issuing and exchanging facilities to wait, wasting time, and creating pressure on the staff performing their duties. This method will eliminate the situation of "brokers" taking advantage of the procedures to change driving licenses. It is worth mentioning that the fee for changing driving licenses online will not change, still at the current level of 135,000/license. According to the General Department of Roads, this unit is considering the form of appointment scheduling via text message. Because in reality, many drivers are often on the road more than at home or in the office. If only through the form of sending emails, they will have difficulty receiving or will be delayed. But if sending appointment messages via SMS, there will be additional fees. However, people will only have to pay an additional 2,000 - 3,000 VND for this type of service.

Mr. Nguyen Van Quyen said that the General Department of Roads has prepared all the facilities to be ready to pilot the electronic driving license exchange in early December 2014. After the pilot at the General Department, it is expected that in the first quarter of 2015, all this technology will be transferred to local Departments of Transport for implementation./.

According to VOV