The rate of timely file settlement in Yen Thanh reached 97%.

All files are processed in order and returned on time.

Pursuant to Decision No. 1291/QD-UBND dated May 12, 2023 of the People's Committee of Nghe An province on approving the methodology report and promulgating the Competitiveness Index of provincial departments, branches and sectors and People's Committees of districts, cities and towns (DDCI) of Nghe An province in 2022,Yen Thanh districthas resolutely directed departments, branches, agencies and units in the district to effectively implement the contents of theDDCI index, to improve the quality of economic management and administration of the district, with the aim of bringing the best benefits to the business community and investors.

At the One-Stop Department of Yen Thanh District People's Committee in the first days of October, many businesses and people came to transact documents to implement projects and issue and convert land use right certificates. Thanks to the arrangement of desks of the departments and reasonable waiting positions for customers, there was no chaos. Those who came first received their documents first, in the order of the ballots in hand.

Mr. Nguyen Ba Lam in Hop Thanh commune said that his family's need to convert from red book to pink book of residential land, like everyone else, he came here to get a number in order. While waiting, he felt comfortable, because everyone's files were processed in order. When it was his turn, the staff guided him carefully and easily.

Ms. Nguyen Thi Huong, a sole proprietorship owner, said that when she came to apply for a reissue of her Business Registration Certificate, the one-stop shop took her personal information and returned the results quickly. A business representative also admitted that the one-stop shop always had a cheerful attitude and guided the procedures carefully. The documents were also processed on time.

One of the leading units in the province

It is known that in the first 9 months of 2023, Yen Thanh district received 50,325 applications (of which, the number of applications received online accounted for 70%); resolved 49,988 applications (of which, the number of applications resolved on time accounted for 97%).

Digitization rate of records of the entire district on the settlement information systemadministrative proceduresNghe An province achieved 46% (September alone reached 87%) is one of the leading units in the whole province. The whole district has more than 2,000 records of payment of fees and charges online; initially, Yen Thanh children far from home, individuals far from the one-stop center have used the form of receiving results of records and administrative procedures by using the public postal service.

Recording the assessment of people's satisfaction level when using public services in both direct and online forms, in the first 3 quarters of 2023, people's satisfaction level reached 99% in all areas, with no complaints or recommendations beyond the level.

Yen Thanh is a locality that has attracted 480 enterprises to operate in recent years. Operational efficiency is reflected in the constantly expanding production scale; revenue, profit, and tax obligations to the State have increased. This is because the authorities at all levels of Yen Thanh district have always considered improving competitiveness as a key factor for development. In the Resolution of the 27th District Party Congress, key tasks and development breakthroughs have been set out in strongly improving the investment and business environment associated with administrative reform.

Mr. Phan Van Tuyen - Chairman of Yen Thanh District People's Committee said: In the coming time, to improve the competitiveness of DDCI, Yen Thanh District authorities will continue to implement solutions to promote investment attraction, especially site clearance. Improve leadership capacity, the role of the leader, be exemplary, dynamic, and decisive.

Continue to pay attention to the activities of enterprises and cooperatives in the area, especially new-style cooperatives operating in chain linkages, consuming local products. Regularly grasp the thoughts and aspirations of enterprises and cooperatives to promptly remove difficulties and obstacles, creating conditions for enterprises and cooperatives to operate effectively.

Resolutely implement administrative reform and digital transformation. Focus on improving the effectiveness of administrative procedure reform, public service quality and the efficiency of the one-stop shop. Focus on inspection and examination work. Strengthen security and order in the district to ensure a safe business environment./.