VssID application of Vietnam Social Security is one of the three state agency applications with the largest number of users.
(Baonghean.vn) - According to the current ranking of "Most downloaded applications in Vietnam" on the App Store, the VssID application of Vietnam Social Security ranks first in the group of business applications and 25th in the group of free applications.
This is also one of the three state agency applications with a large number of users in Vietnam, along with two other applications: VneID of the Ministry of Public Security, and Vietnamese Youth of the Central Youth Union.
This assessment was given in the report on the results of national digital transformation implementation in 2023, directions and key tasks in 2024 of the Ministry of Information and Communications - the standing agency of the National Committee on Digital Transformation.
With the official launch of the VssID mobile application - Digital Social Insurance, Vietnam Social Security has provided public services with transparency on information on social insurance and health insurance contributions and benefits; deployed the use of health insurance card images on the application for health insurance examination and treatment (deployed nationwide from June 1, 2021) and other information and utilities. Here, users can track their participation process, benefit history, social insurance and health insurance policies and related online services.
In order to provide more options and utilities for users of the VssID application, on June 5, 2023, Vietnam Social Security piloted the integration of Virtual Assistant into the Customer Care Call Center of Vietnam Social Security (1900.9068) to support people in re-issuing their VssID account passwords. The pilot implementation of integrating Virtual Assistant into the Customer Care Call Center of Vietnam Social Security to support usersVssID applicationRe-issuing passwords shows the desire to provide more and more features and utilities, creating convenience for people when participating in transactions with the Social Security agency.
To continue providing services and utilities to users, on October 19, 2023, Vietnam Social Security coordinated with the Ministry of Public Security to adjust and upgrade the VssID application to meet the connection requirements, integrating VNeID accounts with the VssID application, allowing users to log in to the VssID application with their VneID electronic identification account.
In particular, in order to facilitate foreigners participating in social insurance and health insurance in Vietnam to use the VssID application easily, Vietnam Social Security has deployed and integrated multiple languages on the VssID application, including: Vietnamese, English, Chinese, Korean and Japanese.
It can be said that since its launch, the VssID application of Vietnam Social Security has been continuously improved and upgraded with many practical features and utilities for participants and policy beneficiaries. Up to now, nationwide, there are about 35 million participants in social insurance, health insurance, and unemployment insurance registered, approved, installed, and used the VssID application and have given positive feedback on the convenience and usefulness that the application brings to users./.
