VNPT Nghe An - Leading provider of telecommunications and IT services in the area
After more than 3 years of separation, Nghe An Telecommunications (VNPT Nghe An) has been continuously investing in building, expanding the network, improving service quality, customer care... increasingly affirming its position as a leading provider of telecommunications and information technology services in the area...
After more than 3 years of separation, Nghe An Telecommunications (VNPT Nghe An) has been continuously investing in building, expanding the network, improving service quality, customer care... increasingly affirming its position as a leading provider of telecommunications and information technology services in the area...
Building and expanding the network
In order to achieve the goal of investing, upgrading and expanding the network to improve service quality, immediately after converting the operating model, VNPT Nghe An accelerated the development of the Telecommunications - IT network, continuing to affirm and maintain its position as an enterprise with the largest telecommunications infrastructure, providing a full range of Telecommunications and IT services to all customers.
In 2010, 137 projects were invested in, with a total implementation volume of nearly 80 billion VND, connecting 10 new switching stations; pulling 80 new fiber optic cables with a total length of 450 km; broadcasting 150 more 2G BTS stations, 85 3G stations and building peripheral works, optimizing the network, turning cables to new stations, shortening subscriber distances to develop broadband Internet.
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Mr. Le Dac Kien (left) - Director of VNPT Nghe An awarded prizes to customers who won the prize "VNPT - 65 years accompanying customers" - Photo: HN |
Up to this point, VNPT Nghe An has basically fiber optic cable to all districts, towns and areas with a length of 3,500 km, ensuring the provision of high-speed services to more than 90% of communes in Nghe An. VNPT Nghe An has also completed the construction of a broadband transmission network that acts as a core network to collect and transmit traffic for broadband services with an initial speed of 10Gbps and will continue to be upgraded according to the growth of customer demand.
The mobile network sector has also received special investment. Up to now, there have been 450 2G BTS stations and 180 3G BTS stations in operation, basically covering almost all communes in the province. The switchboard system with more than 250 satellite switchboards with a total capacity of half a million numbers ensures the provision of landline telephone services to the most remote areas.
The broadband Internet access network currently has nearly 250 service points with nearly 100,000 connection ports, ensuring broadband service provision to most communes, schools, and agencies in the province. In addition, VNPT Nghe An is also building an optical access network with large-capacity optical cable lines with a total length of thousands of kilometers, forming an optical access network, ensuring the provision of optical cable services to subscribers, opticalizing all data transmission lines and leasing inter-provincial and intra-provincial channels, meeting the needs of customers who need to use high-speed services.
Technical and service improvements
After separating to deploy production and business according to a new model, along with focusing on investing in expanding the network and upgrading technical infrastructure, VNPT Nghe An also focuses on human resources, considering people as a vital factor in business development.
Therefore, VNPT has focused on promoting ideological work for employees, improving political and ideological capacity for the industry's innovation, raising awareness of new difficulties and challenges to create strong changes in ideology and action, improving the quality of the team, and making business increasingly effective and sustainable.
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Performing network maintenance at VNPT Nghia Dan - Photo: SM |
The trade union organization, based on the annual goals and tasks of the unit, promotes and launches emulation movements, mobilizing employees to complete political tasks and production and business plans. Through 3 campaigns and 5 action programs, emulation movements such as: "Small contribution, big effect", "VNPT people using VNPT services", "VNPT smile"... especially the "VNPT Creativity" contest with many innovations, has become a regular movement among the masses and received a large response from employees. In the past 3 years, there have been more than 300 initiatives and creative solutions submitted to the contest.
In 2010 alone, there were 125 initiatives and creative solutions from more than 100 people. Training, education, and training on expertise, techniques, and professions were also regularly implemented such as: Sales and customer care training, Mega VNN and IPTV troubleshooting, coordination in implementing the Vinaphone Tour program; MegaVNN Visa and billing program, CCNA network administration training class...
In addition, the movement of self-study and exchange in each unit, each group and department is also focused on promoting. With strategies focusing on team building, VNPT Nghe An now has a strong, dedicated and professional human resource ready to perform well the tasks of the Group and the unit in the new period.
Aligning business with missionlocal socio-politics
Currently, VNPT Nghe An is the only Telecommunications & IT enterprise in the area providing full types of telecommunications and IT services such as: wired and wireless landline telephones (Gphone), high-speed internet services - ADSL (MegaVNN), prepaid and postpaid Vina Phone mobile services, fiber optic cable services - FTTH (Fiber VNN), Internet Protocol Television - IPTV (MyTV, Song Lam TV), content services (SMS, 1080,8011xxx...), private channel leasing, data transmission. In 2010, business activities have had clear changes when the whole VNPT Nghe An switched to a new perspective, business is considered essential with the implementation of a series of business and customer care measures such as: implementing direct campaigns to bring VNPT products and services to customers; Strongly deploy sales channels combined with promoting VNPT-Vinaphone brand recognition throughout all areas, including remote areas of the province, and promulgate customer care mechanisms using VNPT services...
Therefore, in 2010, despite many difficulties due to rotating power outages in the second quarter and storms and floods causing damage, VNPT's business plan implementation had a higher growth rate than the previous year. Revenue reached nearly 565 billion VND, achieving 104% of the plan, equal to 120% compared to 2009, actual subscribers increased by 75 thousand devices, labor productivity reached nearly 500 million VND/person/year, an increase of 10% compared to 2009.
The positive results in implementing the Group's planned production and business tasks have created favorable conditions for VNPT Nghe An to contribute to implementing political tasks in the area, "joining hands" with charitable, social, and for-the-poor movements in the province.
In 2010, the unit's staff contributed over 300 million VND to social and charitable activities. In particular, VNPT Nghe An is the unit that supports all equipment and completely installs the project of establishing an online meeting video bridge from the Provincial People's Committee to districts, cities and towns (with 20 bridge points, speed 10 Mb/s) with a total investment value of over 2 billion VND. All online meetings of the province have direct technical support from VNPT Nghe An staff.
VNPT Nghe An has been implementing its commitment to ensure communication, serving the leadership and direction of local political tasks in all situations, ensuring that 100% of communes have telephones, and in 2011, striving for 100% of communes in the area to have fiber optic cables. Last Lunar New Year, with the wish to have a warm Tet for the poor people in the border highlands, VNPT coordinated with the provincial Radio and Television Station, the Nghe An Border Guard Command to organize the program "Warm Tet on the Border" with a donation value of nearly 700 million VND divided into 1,335 gifts distributed to the poor people in 6 border districts of the province. These are noble gestures and the hearts of VNPT Nghe An staff sharing the responsibility of caring for the poor.
In 2011, "Network Quality Year" was launched by VNPT Group, the plan has been and will be implemented, VNPT Nghe An commits to bring customers products and services with many utilities and wishes to bring customers the highest satisfaction. Promoting the tradition of the unit twice Heroic and the results achieved after more than 3 years of converting to the new model is creating for VNPT Nghe An new position and strength, improving production and business efficiency to contribute more to the implementation of economic and social tasks in the area.
Hong Son
