Northwest Regional General Hospital: Completing the standards of a Grade II general hospital

The goal that the Northwest Regional General Hospital sets for 2018 is to strive to develop to the standards of a complete Grade II general hospital with full departments and rooms, modern facilities and medical equipment; gradually develop expertise, specialized science and technology, create its own brand; meet the needs of medical examination and treatment for people in the area.

Specifically, the Northwest Regional General Hospital completed the move to the new facility before the Lunar New Year 2018; increased the planned number of beds by 350, the actual number of beds by 600; increased the number of staff by 115, reaching a total of 420 staff. Established a number of new departments and a number of specialized treatment units under the departments: Emergency Department (separated from the Emergency Department); Intensive Care - Anti-Poison Department; Physical Therapy - Rehabilitation Department; Otolaryngology Department; Rehabilitation (separated from the Otolaryngology - Rehabilitation Department); Nutrition Department; Established the Social Work - Hospital Quality Management Department. Build a hospital that meets over 80% of the criteria ranked from level 3 or higher and has no criteria at level 1 according to the 83 criteria of the Ministry of Health.

New headquarters of the Northwest Regional General Hospital. Photo: Ha Giang

Implement comprehensive innovation and improve hospital and department management capacity. In particular, innovate the leadership method of the Party Committee, the management of the Board of Directors, promote and enhance the role and responsibility of the unit's head. Assign and decentralize clearly according to each specific work content, associated with the responsibility of each assigned individual. Mass organizations, departments, and divisions must develop and operate according to operating regulations in accordance with Party regulations, State laws, professional regulations of the Ministry of Health, of the industry and internal rules and regulations of the unit. Constantly innovate service style and attitude towards patient satisfaction.

189,272 is the number of outpatients; 32,840 is the number of inpatients; 6,290 is the number of patients undergoing surgery at the Northwest Regional General Hospital in 2017.

Delegate autonomy and responsibility to department heads and division heads to proactively develop expertise, science and technology, and proactively manage and operate human resources in each department and division. Expand the application of information technology in hospital management, gradually moving towards technologizing all stages of medical examination and treatment activities.

Doctors from the Northwest Regional General Hospital examine people in Pich Nieng village, Tri Le commune (Que Phong). Photo: Ha Giang

In addition to the technical improvements that have been implemented in the past, the Northwest Regional General Hospital has developed specialized technical processes and treatment protocols appropriate to the actual situation of the specialties, based on the processes and protocols issued by the Ministry of Health, and implemented uniformly throughout the hospital. Strengthening coordination with upper-level hospitals (Central and Provincial) to invite leading experts to deploy and apply advanced techniques in the units.

There are appropriate policies and mechanisms to attract and recruit human resources such as doctors and nurses according to the approved annual quota. Continue to train a number of doctors in key specialties that have been oriented for in-depth development, send them for short-term training in the style of "hand-holding" at major hospitals in the Central region, such as: Surgery; Obstetrics; 3 CK, HSCC, Internal Medicine and Cardiology...

In parallel with the construction, upgrading and renovation of facilities such as international standard operating rooms, closed patient treatment rooms... based on the actual requirements of professional and technical development, the needs of patients, focusing on funding sources to invest in suitable medical equipment such as magnetic resonance imaging machines, laparoscopic surgery systems, ultrasound machines, digital X-ray machines, electromyography machines...

According to the Director of the Northwest Regional General Hospital, specialist doctor II Tang Viet Ha: With the viewpoint of taking the patient as the center, promoting the results achieved in recent years, in 2018 and the following time, the hospital's staff, doctors and nurses will continue to improve the quality of medical examination and treatment to aim at the satisfaction of patients in Thai Hoa town and neighboring areas...

In 2017, the Northwest Regional General Hospital continued to have many meaningful humanitarian charity activities:

In coordination with Thai Hoa Town Red Cross, 107 gifts were given to patients worth 7,460,000 VND; the hospital Red Cross gave gifts to children of members with special circumstances, and donated blood worth 18,210,000 VND.

From the call for donations from individuals and organizations, the Youth Union and the Social Work Group organized the Mid-Autumn Festival, gave gifts to sick children with the amount of 20,150,000 VND; participated in medical examinations, volunteered to give medicine and gifts worth 30 million VND to the people of Pich Nieng village, Tri Le commune, Que Phong.

Maintain the program of "Bowl of Love" to help poor patients with the amount of 29,800,000 VND/2,980 servings...