Warning of impersonation of the Social Insurance Agency's Customer Care and Consulting Hotline number

Currently, through review, it shows that on the Google Map page (https://www.google.com/maps), the contact information section of the switchboardVietnam Social Securityand some provincial and municipal Social Insurance (such as Hanoi, Ho Chi Minh City, Hai Duong, Ninh Binh...), Social Insurance of some districts have been edited and inaccurate by impersonators.

To prevent all forms of fraud and deception, Vietnam Social Security pays special attention to the following units and participants:

The Vietnam Social Insurance industry only has one hotline for customer care and consultation: 1900.9068 with a fee of 1,000 VND/minute (this fee is paid to the network provider providing the hotline service). The subject intentionally edited and distorted the hotline numbers of some Social Insurance agencies to trick people and units in need of policy consultation or contact to resolve work into calling to collect high phone charges.

This behavior not only defrauds people and organizations of money, but also poses other potential risks in consulting, guiding, and resolving social insurance, health insurance, and voluntary insurance policies and regimes; discredits the Vietnamese social insurance industry and reduces people's trust in state agencies.

In the face of the above-mentioned fraudulent behavior, in addition to advising people, workers, units and organizations to raise their vigilance to avoid being taken advantage of by bad guys, Vietnam Social Security also coordinates with relevant agencies to promptly handle and prevent false information on the internet environment, avoiding affecting the rights, legitimate interests and trust of people and workers.

Currently, Vietnam Social Security only provides official information on Social Insurance, Health Insurance, Voluntary Insurance policies and consulting and support services for participants through the following channels:

1. Vietnam Social Security Electronic Information Portal: https://baohiemxahoi.gov.vn/

2. Social Insurance Magazine: https://tapchibaohiemxahoi.gov.vn/

3. Social network platform of Vietnam Social Security

- Facebook Fanpage at: https://www.facebook.com/baohiemxahoi.gov.vn

- Zalo Official Account:

4. Application “VssID - Digital Social Insurance”

5. Customer care and support center - hotline: 1900.9068

6. District/provincial Social Insurance agencies (Social Insurance Electronic Information Portal of provinces at the link https://baohiemxahoi.gov.vn/lienket/Pages/Web-thuoc-he-thong-bhxh.aspx)./.