No subscriber has had their number locked due to lack of portrait photo.
The network operator said it needs a few more days to approve and standardize the updated subscriber information.
Share withPVAt the end of April 25, the leader of the Department of Telecommunications, Ministry of Information and Communications said that he had not received any information.Information about network operators blocking numbers of subscribers with missing information after April 24.
Some carriers also explained that they did not cut off communication after April 24 because they had notified subscribers of renewal. In addition,The units are still in the process of checking and approving a lot of information and documents.sent through different customer channels.
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Customers flock to MobiFone's transaction point on Nguyen Du (HCMC) to provide additional information and portrait photos. Photo:Mr. Tu. |
"The process of checking, comparing, and approving customer information is done manually to ensure accuracy, so we need a few more days. Not to mention, many customers update incorrect or wrong information, even send landscape photos, take photos of other people's ID cards...", said a representative of a network operator.
In addition, network operators alsoIt is not yet known how many subscribers are missing the required information, as of April 24.TrAt a meeting with the Ministry of Information and Communications a few days ago, network operators reported that about 34 million subscribers still need to update their information, including portrait photos.
Submitted a copy of ID card but still have to submit a portrait photo
According to the explanation of the representative of the Ministry of Information and Communications, previously, network operators often let agents fill in information and activate SIM cards themselves. However, pre-activation means that agents can still use information and documents from another person to fill in, including fake ID cards.
With these subscriber numbers, even if there is a copy of the ID card or ID photo in the database, the information may still not be correct for the subscriber. Therefore, to standardize and be accurate, the subscriber must bring their ID for verification.
In addition, many people's ID cards were made decades ago, so they must have a portrait photo.
This person also admitted that during the data review process, there were people whose information was correct but still had to go to the transaction point or through the online channel to re-register. However, the representative of this agency affirmed that the re-standardization of network operator data also aims to ensure security issues.
