Feedback mechanism for resolving complaints in forest protection work

On the morning of January 22, in Vinh City, the Consultation Workshop "Improving the feedback and complaint settlement mechanism for the North Central Region Emission Reduction Program" was held by the Project Management Board to support the preparation for REDD+ implementation in Vietnam, phase 2, Nghe An province.

Attending were representatives of the Department of Agriculture and Rural Development, District People's Committees, Forest Protection Management Boards, Pu Mat National Park, Pu Huong and Pu Hoat Nature Reserves.

Mr. Nguyen Tien Lam - Deputy Director of the Department of Agriculture and Rural Development spoke at the workshop. Photo: Van Truong.

According to the report of the Department of Agriculture and Rural Development: The North Central Region Emission Reduction Program is designed with many activities, over a relatively long period of time (from 2018 to 2025) and with the participation of many subjects. In the process of implementing activities under the program, it is inevitable that questions, feedback, and complaints will arise between the parties that need to be cleared and resolved quickly and promptly.

Therefore, the workshop will propose the following objectives: A mechanism for resolving questions, feedback, and complaints under the program is developed and implemented to ensure harmony of rights and interests among program participants, contributing to improving the effectiveness of forest management and increasing the efficiency of emission reduction projects.

Delegates attending the workshop. Photo: Van Truong

The development and implementation of the mechanism must comply with the provisions of Vietnamese law; be consistent with the specific natural and social conditions of the localities under the program and the customs, practices and psychology of the people living in the locality.

The content of the mechanism must be "processed" into steps (sequences, procedures) so that relevant parties can easily recognize, remember, access, implement, and monitor.

Protecting community forests in Tuong Duong. Photo: Van Truong

The conference has deployed the main contents such as: Scope of principles, guidelines for applying the mechanism. Some scenarios on questions, complaints and feedback in the program, basis for building and organizing the implementation of the mechanism.Direct subjects involved in resolving questions, feedback, and complaints. Steps and methods for resolving questions, feedback, and complaints...

Speaking at the workshop, Mr. Nguyen Tien Lam - Deputy Director of the Department of Agriculture and Rural Development shared: The issue of perfecting the feedback and complaint settlement mechanism of the "North Central Region Emission Reduction Program" will be deployed by the Department of Agriculture and Rural Development soon to the district and commune levels so that people, especially forest rangers, forest owners... clearly understand the "feedback and complaint settlement mechanism" to better protect forests, effectively accompanying the REDD+ program (combat climate change).

Who benefits from the North Central Region Emission Reduction Project?

(Baonghean.vn) - For the project Supporting the preparation for REDD+ implementation in Vietnam - phase 2 of Nghe An province, the specialized sector is consulting on the development of a Benefit Sharing Plan within the framework of the Emission Reduction Project for the North Central region.

Increase forest cover, reduce greenhouse gas emissions

(Baonghean) - Along with many countries in the region and around the world, Vietnam is making efforts to implement solutions to reduce greenhouse gas emissions and mitigate the risks of climate change. The North Central Region Emission Reduction Program (ER-PD) is being coordinated with the forestry sector to widely disseminate information to all people.