Government mass mobilization towards people's satisfaction

Listen to people, tell people to understand

On February 15, leaders of Hung Nguyen District People's Committee, together with the Party Committee and authorities of Hung Nguyen town, held a meeting with residents in Block 10 to relocate the cemetery and clear the land for the VSIP Nghe An Industrial Park expansion project.

At the meeting, the district leaders announced the policy of relocating and clearing the existing cemetery, and at the same time informed about the plan of 3 locations planned for the new cemetery so that people could give their opinions and choose. With the spirit of democracy, frankness and responsibility, the concerns and wishes of the people were all received and thoroughly answered by the district and town authorities, at the same time clearly affirming the responsibility of planning a beautiful new cemetery location, as well as creating conditions for people to relocate graves.

Not only the cemetery relocation, in recent times, the town has recovered and cleared some agricultural land areas to serve the VSIP project. Although it has not been able to satisfy all the wishes of the people, according to comrade Le Thanh Binh - Party Cell Secretary and Head of Block 10: "The authorities at all levels have done very smoothly and methodically through many steps, openly, democratically, respectfully, and listening to the people's opinions, so the people have agreed to clear the land. If we are not close to the people, do not "listen to the people, tell the people to understand" and respect the people, it will be difficult to create consensus from the people, even in building a town that meets urban civilization standards by 2024".

In recent times, along with implementing socio-economic development targets and tasks with basic targets achieved and exceeded; Hung Nguyen district has also focused on directing many "difficult" tasks. That is, completing the criteria and being recognized as a district meeting new rural standards in 2024; completing site clearance for the North-South expressway project and continuing to clear the site for the VSIP Industrial Park expansion project, traffic and irrigation projects; completing the arrangement of commune-level administrative units in the period of 2023 - 2025... Those are the clear marks of the administrative mass mobilization work in Hung Nguyen district.

Sharing lessons learned in the work of mobilizing the people, comrade Le Pham Hung - Deputy Secretary of the District Party Committee, Chairman of the People's Committee of Hung Nguyen district said: "In the process of directing, operating and managing the State, the authorities at all levels pay attention to closely following reality, listening to public opinion to flexibly, creatively and promptly resolve arising issues. The district authorities and communes and towns pay attention to removing and satisfactorily resolving difficulties, obstacles, aspirations, and reflections, ensuring the legitimate rights of the people; promoting the people's right to mastery: "People know, people discuss, people do, people inspect, people enjoy"; things promised to the people must be done".

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In the process of directing, operating and managing the State, authorities at all levels pay attention to closely following reality, listening to public opinion to flexibly, creatively and promptly resolve arising issues.

Along with that, the government has increased contact, meetings, and dialogues with the people in many concentrated, individual, and separate forms; taking advantage of the role of dignitaries, officials, and prestigious people in the community to join in creating consensus and unanimity among the people in implementing policies, especially site clearance and completing the criteria for new rural districts.

"To achieve the above, the district assigns responsibility to each agency, unit at the district level, each locality and the leader in propagating and implementing policies and guidelines, ensuring that all work goes smoothly and all problems are resolved promptly," emphasized the Chairman of the People's Committee of Hung Nguyen district.

Change working methods and methods

The change in the work of mass mobilization of the government at all levels in the province in recent times is the change in the management and administration methods of the government, instead of using administrative orders, it has been truly close to the grassroots, close to the people, "Listen to what the people say, say what the people understand, do what the people believe", "Respect the people, be close to the people, understand the people, learn from the people and be responsible to the people"; democracy, openness, transparency in the management and administration activities of state agencies and governments at all levels.

The main task of government mass mobilization is to innovate, create, expand foreign relations, improve the investment environment to attract investment resources, promote socio-economic development of each locality and the province as a whole; connect and motivate businesses to fulfill tax obligations and actively participate in social security work.

Government mass mobilization is associated with promoting government mass mobilization work associated with promoting administrative reform and civil service reform according to the motto "5 clear": Clear work content, clear staff department, clear leadership and direction, clear completion time, clear work products of the Provincial Administrative Reform Steering Committee.

The citizen reception regime of the Chairman of the Provincial People's Committee and the district and commune levels is strictly implemented according to regulations, and at the same time, citizen reception is increased when urgent work arises under the authority of leaders at all levels.

In Anh Son district, the work of receiving citizens by the Chairman of the District People's Committee is strictly maintained twice a month, with a total of 119 citizen reception sessions since the beginning of the term, with 406 citizens; at the same time, the Citizen Reception Committee is directed to organize regular citizen reception at the headquarters with 88 citizens.

Comrade Hoang Quyen - Chairman of Anh Son District People's Committee said: The citizen reception process was implemented to discuss and clarify the nature of the problem, the cause, the responsibility between the parties "three sides, one word" at the citizen reception session and the solution based on the previous survey of the District Citizen Reception Committee and related professional agencies at the district and commune levels and the subjects of the petition. The resolution process was assigned to the Citizen Reception Committee to monitor, urge, and promptly report to the head of the government for further direction. The district also focused on resolving petitions, promoting the responsibility of the heads of district-level agencies and units and the People's Committees of communes and towns in advising and proposing the most optimal solutions, ensuring harmony of the interests of the State and citizens.

Difficult and complicated issues continued to be discussed, promoting the collective's intelligence and responsibility with 47 working sessions discussing solutions for a number of long-standing and complicated petitions organized by the district since the beginning of the 2020-2025 term up to now.

Thanks to that, the rate of handling petitions of Anh Son district from the beginning of the 2020 - 2025 term to now has reached 98.3%. Through the results of receiving people, handling petitions, complaints and denunciations of citizens, in addition to resolving difficulties and problems arising from the grassroots, it has contributed to strengthening people's trust in the government that truly cares for the interests of the people.

For Nam Dan district, to create high efficiency in the work of the government apparatus, the district promotes administrative reform associated with increasing the application of information technology, digital transformation and raising the sense of responsibility of cadres and civil servants on the basis of focusing on management, inspection and supervision of the performance of public duties of cadres and civil servants on the basis of assigning and decentralizing "clear people, clear work". In particular, the district builds a framework of criteria for evaluating and classifying cadres and civil servants from the district to the commune level.

The evaluation criteria framework for each job position and task has an evaluation scale, the level of completion of the work has a corresponding score, in which, the application of information technology in handling the work of cadres and civil servants is given the highest priority score. The People's Committees of districts and communes strengthen public service inspection, discipline inspection, administrative discipline, inspection of administrative reform work at each level and superiors inspect subordinates.

“With such drastic and specific solutions, each cadre and civil servant in each position strives to complete their tasks at the highest level, promoting the implementation of political tasks of each level, agency, unit and increasing the satisfaction of people and businesses” - Comrade Hoang Nghia Hung - Head of the Department of Internal Affairs of Nam Dan district affirmed.

Government mass mobilization is not an abstract, general activity but a working method of state agencies and authorities at all levels to create consensus and unanimity among people and businesses for local development, meeting the wishes and satisfaction of people and businesses.

Currently, with the requirement to accelerate the completion of the targets of the Party Congress resolutions at all levels for the 2020-2025 term; at the same time, implementing Resolution No. 39 of the Politburo on the construction and development of Nghe An province and Resolution No. 137 of the National Assembly on piloting a number of specific mechanisms and policies for the development of Nghe An province, it is required for authorities at all levels to do better in the work of governmental mass mobilization to create support and consensus from all walks of life in implementation, contributing to promoting the overall development of the province in the new period and the satisfaction of people and businesses.