Instructions for paying traffic violation fines online in 2025

Instructions for paying traffic violation fines online in 2025.

Citizens can look up the penalty decision without logging in, but are required to log in to their account on the National Public Service Portal (NPSP) to pay the fine. Here are the steps:

Step 1:Look up penalty decisions

Access the National Public Service Portal, select [Online payment] → [Search/pay for traffic violations]. Enter information on the ticket such as ticket number, full name, ticket issuing unit, date of violation, security code, then click [Search]. The search results will have three cases.

Step 2:Online payment

People need to log in to their account to pay.

Method 1:Payment and receipt of results at the sanctioning agency:

- Select [Pay and receive results at the sanctioning agency], enter the payer's information, then click [Pay].

- The system switches to the National Public Service Portal Payment Platform, where people choose a bank or payment intermediary (VNPTPay, Vietcombank, VietinBank...). Enter bank card information, confirm and complete payment.

- After successful payment, people can download the receipt to present when receiving back the temporarily held documents.

Method 2:Pay online and get results at home.

- Select [Pay and receive results at home], log in to the National Public Service Portal account. The system checks the account information and the violator. If the information matches, the system allows payment.

- People choose [Receive results at home via VNPost], check and adjust the receiving address if necessary.

- Continue payment via the National Public Service Portal platform, select a bank or payment intermediary, enter card information, confirm the transaction.

- Once completed, people can check transaction history in [Personal Information] → [Utilities] → [Pay Traffic Fines].

This process saves time, limits direct contact and ensures transparency in handling traffic violations.