Public administration for the people: Not just a slogan

Many people who understand the story shared that to have a famous Luc Ngan lychee region today is the effort of many people, including enthusiastic and responsible officials. Exploiting large markets like China, so that lychee can maintain its sales volume even during the years when the Covid-19 pandemic was raging, requires a lot of effort, intelligence, understanding and connecting the market, maintaining relationships with traders in neighboring countries. Similarly, the famous Son La fruit region today also marks the officials of the "founding" period, who were dedicated and meticulous from planning to testing suitable tree varieties, thoroughly understanding the market, and working with the people to build a fruit brand on land that was previously not easy to grow trees.

However, the fact that a provincial leader appears on a social media platform to sell agricultural products to people is still something very new. In the age of technology, the effect on social media platforms is huge. People are familiar with the image of artists, famous people, and influencers going online to promote products. It is not uncommon for livestream sessions worth tens of billions of dong, hundreds of billions of dong, and it is not uncommon for surprisingly cheap items to be offered for sale.

The appeal of famous faces or the appeal of fast-paced consumption trends has pushed customers to close orders. However, the downside is a chaotic online market, where it is difficult to distinguish between real and fake. False advertising, counterfeit goods, and goods of unknown origin are rampant, and consumers have suffered. Authorities have had to intervene and deal with the situation decisively, with the case of "Kera Candy" being hyped as a "vegetable substitute" being a typical example.

When beauty queens, KLOs, and people who have been awarded “for the community” awards are also in trouble with the law for “deceiving consumers”, the appearance of a Vice Chairman of the Provincial People’s Committee livestreaming to sell lychees to people in the middle of the peak harvest season is what people are waiting for. It is like a balance, whether social networks are good or bad depends on how people use them. Using social networks to benefit the country and the people, the image of officials becomes ordinary and convincing.

I have just found out that the point of view is very correct: Being a cadre, you must have a specific product. That product is the satisfaction of the people. There are big policies and strategies that must be elaborately built and implemented over a long period of time to be effective. But there are also things that can be done immediately, "spontaneous" actions like the confession of the Vice President that contain the deep sense of responsibility of today's public servants.

In any commune or ward where people still complain about authoritarianism, arrogance, or making things difficult for people; in any commune or ward where work is slow to be resolved, where officials rely on outdated regulations or deliberately misunderstand regulations, causing work to be stuck, then the leaders of that commune or ward, especially the heads of the Party Committee and government, cannot be evaluated as "excellently completing their tasks" or considered for promotion to higher positions.

With the promotion of technology application, especially the VNeID system developed by the National Population Data Center of the Ministry of Public Security, other management agencies can take advantage of the electronic data system to best serve the people.

The convenience of technology and the determination to strongly change the administrative system from "management" to "serving" the people are bringing about positive and clear changes in many fields, especially hot and sensitive fields such as land, tax, insurance, health care, etc.

All conditions are met, what remains is awareness, responsibility, and a proactive attitude in serving the people. With the 2-level local government model, in which the ward and commune levels are decentralized to handle basic administrative procedures, it is expected that the spirit of serving the people will spread further. The measure of the quality and capacity of officials will become increasingly clear.

With the same simple administrative procedures and the same work, why can your ward or commune do it while your ward or commune is stuck? When handling work on a technology platform, officials must update regulations and must strive to innovate themselves to meet work requirements and people's expectations.

In fact, when officials consider serving the people as their duty and solving problems for the people as happiness, there will be no shortage of positive initiatives and good practices to spread in the community.

When officials are close to the people, close to the people, and for the people, not only will work efficiency be improved and the prestige of the Party Committee and the government be strengthened, but a positive atmosphere will also prevail in society and on digital platforms. A society full of good things, where people put their full trust in the government and in public servants, that is the goal to be achieved.

To do so, it is necessary to encourage the spirit of dedication, creativity, daring to do, daring to take responsibility, for the common good. More specific regulations are needed to protect good cadres who dare to think, dare to do, and at the same time, strongly cut unnecessary administrative procedures. Timely reward exemplary people who serve the people, using the good to eliminate the bad as our ancestors used to say.

There will be more creative officials who can think of many useful things for society and the community. The public service system will develop, people can stay at home to carry out administrative procedures instead of jostling to wait in front of narrow, cramped, hot windows. There will be more smiles in the office, when people have their work quickly resolved and officials will be happy because they can support people according to their duties. There will be more chairmen and secretaries who are not only willing to go online to promote products for their province and commune, helping farmers overcome difficulties in output, but also have a thorough understanding of the market, ready to support investors and businesses with premises and land in a selfless and responsible manner, for the common good...

Winning the people's hearts is winning everything, losing the people's hearts is losing everything. Certainly, there are still many officials who work and act for the people every day that the public does not know about. But to make good people and good deeds a common trend, we certainly have to strive a lot.

Hopefully, with the determination and efforts of the entire political system, the public administration will be consolidated and perfected by institutions, technology, example setting and discipline so that good deeds become everyday things, serving the people is obvious and no longer a "phenomenon" on social networks like the case of the Vice President livestreaming to sell fabric in Bac Giang!