Customers disappointed on holiday because ATMs of many banks have no money

Taking advantage of his day off to withdraw money for work, Mr. Nguyen Van Binh (residing in Cau Giat, Quynh Luu district) was very upset when he could not withdraw money at the ATM of VietinBank branch in Quynh Luu district. The incident lasted all Saturday morning (March 31), making dozens of customers upset, not just Mr. Nguyen Van Binh.

Customers could not withdraw money at VietinBank ATM on Saturday (March 31). Photo: XB

At the VietinBank cash withdrawal point in the center of Cau Giat town and in front of the bank gate, dozens of customers were disappointed when, after inserting their cards and completing the procedure, the screen pushed the cards out, displaying “system error, unable to pay money…”.

Ms. Ho Thi Nga in Quynh Thuan commune complained: "My children sent several million to their mother to pay for hospital fees, but now they can't withdraw it. What should I do?"

In Vinh city, many customers also reported similar situations happening at some ATMs in VIB, BIDV... on holidays. It was found that some banks are often worried about thieves stealing money on holidays so they limit the amount of money they put into ATMs.

However, when talking to a representative of a branch, they said that the bank had just deposited money but because so many customers withdrew, they ran out of money?

However, this situation has caused inconvenience to customers because their need to use ATMs is legitimate and frequent, and waiting until Monday when the bank is open to withdraw money is inappropriate./.