Nghe An identifies administrative procedure reform as a key, continuous task.
On the afternoon of January 15, the Government's Steering Committee for Administrative Reform held the 9th meeting to evaluate the results of administrative reform implementation in 2024, and the direction and tasks of administrative reform in 2025. Comrade Nguyen Hoa Binh - Politburo member, Permanent Deputy Prime Minister, Deputy Head of the Government's Steering Committee for Administrative Reform chaired.
Attending the meeting, at the Government bridge point, there were comrades members of the Steering Committee; Standing Agency of the Steering Committee; Members of the Steering Committee for administrative reform of the Government Office; together withLeaders of central ministries, departments, branches, local leaders and delegates attended the conference at the bridge points.
At Nghe An bridge, Comrade Bui Thanh An - Member of the Provincial Party Standing Committee, Vice Chairman of the Provincial People's Committee chaired. Also attending were members of the Provincial Steering Committee for Administrative Reform and representatives of provincial departments, agencies and branches.
Promoting national digital transformation
In 2024, administrative reform is identified as one of the key directions and operations of the Government and the Prime Minister, in which it is determined to continue effectively implementing the overall program of State administrative reform, focusing on institutional reform, reform of apparatus organization, civil servants, public service and administrative procedures.
Accordingly, the Government focuses on building an e-Government towards a digital Government, promoting national digital transformation, which is an important solution to successfully implement the socio-economic development goals and tasks in 2024, with the year's governing theme being: "Discipline and responsibility; proactive and timely; accelerating innovation; sustainable efficiency".
The Government and the Prime Minister have directed the implementation of many solutions to improve the business environment, enhance national competitiveness; review and remove institutional obstacles, promote administrative procedure reform associated with digital transformation and management innovation; promptly remove difficulties, restore production and business in the context of many fluctuations in the domestic and world economies.
With the attention and close and drastic direction of the Government and the Prime Minister, along with the strong participation of ministries, branches, localities, people and businesses, the review and handling of difficulties and problems in administrative reform have been actively implemented, contributing to promoting administrative reform and improving the business environment.
Institutional reform and administrative procedure reform continue to receive attention. The Government and the Prime Minister have spent time listening to and meeting with the people and the business community to direct research and handle feedback and recommendations on mechanisms, policies and administrative procedures. Many good and typical models, such as: State Bank of Vietnam, provinces and cities: Hanoi, Khanh Hoa, Hau Giang, Ba Ria - Vung Tau...
The arrangement and consolidation of the organizational apparatus and the completion of regulations on job positions in agencies and organizations in the political system, and the reform of salary policies continued to have clear changes, achieving positive results. Discipline and administrative order were strengthened.
The Government and the Prime Minister continue to direct ministries, branches and localities to synchronously and drastically implement the construction and development of e-Government and digital Government, step by step achieving specific results and good, typical models, such as: Da Nang, Binh Phuoc, Hanoi, Quang Ninh, Ho Chi Minh City...
At the meeting, delegates heard about outstanding results in building and developing e-Government and digital Government; building the National Database; outstanding results of institutional reform in 2024; outstanding results of digital transformation associated with administrative procedure reform at the local level... of ministries, branches and localities.
Resolutely transfer work positions for cases with negative public opinion in handling administrative procedures
Speaking at the meeting, comrade Bui Thanh An - Member of the Provincial Party Standing Committee, Vice Chairman of the Provincial People's Committee emphasized that Nghe An identified administrative procedure reform as a key and continuous task in administrative reform to well resolve work between State administrative agencies and organizations and people, creating an open environment, contributing to attracting investment.
Recently, Nghe An province has closely followed the direction of the Government, the Prime Minister, Deputy Prime Ministers, the Government's Steering Committee for Administrative Reform and ministries and branches to issue specific Programs and Action Plans.
The province has established a Steering Committee for Administrative Reform headed by the Provincial Party Secretary; members of the steering committee are members of the Provincial Party Standing Committee and directors of provincial departments, branches and sectors.
Accordingly, provincial departments, branches, People's Committees of districts, cities and towns have established steering committees for administrative reform of agencies, units and localities, headed by the head of the Party Committee, thus strengthening the Party's leadership role in administrative reform work, mobilizing the collective intelligence of the entire political system from the province to the grassroots level to participate in administrative reform. Synchronous initiatives and solutions have been applied to improve the quality and efficiency of handling administrative procedures to serve people and businesses and achieved some outstanding results.
In 2024, the Provincial People's Committee issued a Directive on promoting administrative reform solutions and improving the efficiency of handling administrative procedures, providing public services to serve people and businesses in the province to urge timely resolution of requests and recommendations, and at the same time, overcome shortcomings and limitations in handling administrative procedures.
The Provincial People's Committee has submitted to the Provincial People's Council a Resolution to reduce 40% of fees and charges when performing online public services for 41 administrative procedures; the Resolution stipulates support policies for cadres, civil servants and public employees working at the "One-stop" Department at all levels in the province to encourage and motivate cadres, civil servants and public employees to feel secure in their work, improve the quality of service to people and businesses in guiding, receiving and returning results of handling administrative procedures in the province.
The Provincial People's Committee has issued a Project to promote decentralization in State administrative agencies in a number of fields such as: Construction; Agriculture; Home Affairs; Finance;... At the same time, it has authorized specialized agencies and heads of specialized agencies to handle a number of administrative procedures under the authority of the Provincial People's Committee and the Chairman of the Provincial People's Committee, in order to promote proactiveness, creativity, and enhance the sense of responsibility of each level and each sector and promptly and effectively handle the work of people and businesses.
Direct departments, branches and localities to synchronize 100% of the status of records and results of handling administrative procedures on the information system for handling administrative procedures at the ministerial and provincial levels with the National Public Service Portal. Timely receive, handle and resolve difficulties, problems, feedback and recommendations on regulations and administrative procedures; issue documents to rectify the reception of records for handling administrative procedures on land by the People's Committees at the district level... Resolutely handle and transfer work positions for cases with negative public opinion in handling administrative procedures for people and businesses.
Strengthening the responsibility of heads of state administrative agencies
Concluding the meeting, Comrade Nguyen Hoa Binh - Permanent Deputy Prime Minister, Deputy Head of the Government's Steering Committee for Administrative Reform requested that in 2025, ministries, branches and localities closely follow the Party and Government's policies on judicial reform, including well implementing Resolution No. 57-NQ/TW dated December 22, 2024 of the Politburo on breakthroughs in science and technology development, innovation and national digital transformation, bringing the Resolution into life, including "clearly assigning people and tasks to each person, each ministry and branch, with content and deadline".
Implement well the institution building, resolutely remove bottlenecks, focusing on the institutions that are hindering growth; innovate the thinking of law-making, encourage creativity, liberate all productive forces, and unleash all resources for development.
At the same time, promote administrative reform, simplify administrative procedures; focus on implementing Resolution No. 18-NQ/TW, in which, focus on deploying plans to reorganize the apparatus of State administrative agencies to ensure urgency so as not to interrupt or miss work.
Develop mechanisms and policies for the staff, focusing on reviewing, amending and supplementing institutions and policies related to the organization of the administrative apparatus, operating mechanisms, and policies for the staff, civil servants and public employees in a complete and synchronous manner to ensure the implementation of the goals of efficiency, effectiveness and efficiency of the apparatus and improve the quality of the staff, civil servants and public employees after the arrangement and organization of the apparatus.
Building e-government, especially units with many good models, needs to popularize the methods so that localities and units can learn, gain experience, and improve efficiency.
Clearly define the responsibilities of each ministry, branch and locality in performing assigned tasks. Members of the Steering Committee need to proactively coordinate closely with ministries, branches and People's Committees of provinces and centrally run cities in the process of implementing assigned tasks.
The Permanent Deputy Prime Minister requested that after the meeting, members of the Steering Committee immediately implement the agreed tasks and solutions to promote administrative reform, especially procedural reform associated with digital transformation, providing online public services, contributing to the completion of the socio-economic development task in 2025.
