What happened to the customers who lost a lot of money in the bank?
Most of the cases of customers losing "huge" amounts of money in their bank accounts or savings books are still pending investigation and the money has not been recovered.
1. Businesswoman lost 26 billion in VPBank account and is about to sue in court
Ms. Tran Thi Thanh Xuan, Director of Quang Huan Company headquartered in Cu Chi District, Ho Chi Minh City, said that in March 2015, her company opened an account at Vietnam Prosperity Bank - VPBank to serve its business.
The total amount of money customers spent on agricultural products with the company through the account was 26 billion VND. In July 2015, Ms. Xuan went to the bank to withdraw money and found out that all the money in the account had disappeared, only a few hundred thousand VND remained.
She complained to VPBank as well as filed a complaint with the Department of Investigation of Crimes on Economic Management and Positions (PC46) of Ho Chi Minh City Police since September 2015 for intervention, but to date the case has not had any results.
Ms. Xuan said that although the incident happened three years ago, the investigation agency has yet to reach a conclusion and VPBank has no new solution. "I am preparing to file a lawsuit," she said.
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Many cases of customers losing huge amounts of money in banks are still being investigated. |
2. A customer lost 32 billion in his BIDV savings book, the police are investigating and expanding the case.
The case of Ms. Ngo Phuong Anh (Da Lat) in September 2016 filing a complaint against Mr. Pham The Long - former Director of Transaction Office D2 Giang Vo, Tay Ho branch of BIDV, for abusing his position and power to embezzle 32 billion VND from her savings book also caused a stir in public opinion.
This 32 billion VND savings book is related to the house purchase transaction between her and Ms. Bui Thi Anh Thu (Da Lat). On April 20, 2016, the two parties officially carried out the procedure to transfer the savings book at BIDV's transaction office in Giang Vo. According to Ms. Phuong Anh, Mr. Long was the person who directly transferred this savings book. Before the transfer, Mr. Long gave her a blank piece of paper and asked her to sign it to confirm whether the signature was the same as the sample registered at the bank.
According to Ms. Anh, 2 days later, when she came to this transaction office to get her savings book back, Mr. Long himself asked her to sign some papers to complete the procedure, including 10 papers titled "Deposit Paper" but without any content. In addition, she said there were 2 more pink papers with the content of a commitment not to withdraw money before maturity.
However, two months later, Ms. Anh received a text message from a man named Chung saying that he was the one who lent Ms. Thu money to open this 32 billion savings book.Chung even went to Da Lat to find her. Therefore, she was suspicious and asked her family to check on the BIDV system and found out that the entire 32 billion in the savings book had been withdrawn since April 22, 2016 - the day she signed many fake documents to transfer the savings book.
BIDV said that the incident needed to be verified to ensure the legitimate and legal rights of customers, so the bank proactively collected information and documents related to the incident and reported to the police agency to request clarification according to the provisions of law.
On January 17, 2018, Lam Dong Police announced that they had issued a 4-month temporary detention order for Ms. Thu (37 years old, Da Lat) to continue investigating the act of fraud and property appropriation. Lam Dong Police are currently coordinating with relevant agencies to continue investigating and expanding the case.
3. The case of 43 billion in VietABank savings book "disappearing", the book owner is still suing everywhere
The case involved Mr. Le Dinh Trung, 36 years old (An Giang), who said that he and his wife deposited 5 savings books at Viet A Bank, An Giang branch with a total value of more than 43.5 billion VND. 3 books were in Mr. Trung's name, 2 were in Mrs. Ngoc's name (his wife) and were deposited between January 13 and April 6, 2016 with the same term of 6 months.
In early July 2016, when the first book was about to expire, he and his wife discovered that all five books were missing. When he asked the bank, he learned that all the money in the five books had been transferred to Mr. Le Huu Phuoc and Ms. Nguyen Thi Hong - Mr. Trung's biological parents.
Mr. Trung claimed that he and his wife were "tricked" by bank employees into signing fake savings transfer documents. Afterwards, Mr. Trung and his wife reported the incident to the State Bank of Vietnam, An Giang branch, and filed a complaint with the Can Tho City Police Department about Mr. Phuoc and Ms. Hong's fraud and property appropriation.
The response from the police determined that the actions of Mr. Phuoc and Ms. Hong did not constitute a crime, so no prosecution was initiated. The authorities also did not draw any conclusions regarding whether Viet A Bank followed the correct transaction procedures or not.
Disagreeing with the above conclusion, Mr. Trung and his wife continued to file lawsuits in court as well as send appeals everywhere. Up to now, there have been no new results.
