In July, Nghe An processed more than 20,700 records at the public administrative center.

Of which, the total number of resolved records including the number of records carried over from the previous period: 5,085 records. The number of overdue resolved records: 480 records (2.3%).

The number of records received via online public services is: 8,692 records, a rate of 40.6%. Units with a large number of records received online include: Department of Industry and Trade (2,968/3,183, a rate of 93.2%); Department of Finance (40/48, a rate of 83.3%); Department of Planning and Investment (1,136/1,442, a rate of 78.7%); Provincial Police (86/109, a rate of 78.8%).

Mr. Nguyen Dinh My - Deputy Director of the Provincial Public Administration Center said: The number of files processed in the first 7 months of the year is large, including all procedures for both citizens and businesses. The number of public administrative procedures in Nghe An province currently announced here is 1,369 procedures.

Regarding the implementation of administrative procedures to improve the investment and business environment in the province, from June 14, 2023 to July 15, 2023 (reporting period), the total number of new records was 327 records,Results: 205 records,in which: the number of files with results returned on time is 205 files (100% on time rate).

The Department of Planning and Investment has 19 files; the Department of Construction has 25 files; the Department of Natural Resources and Environment has 10 files; the Southeast Economic Zone Management Board has 84 files; the Provincial Police (fire prevention and fighting) has 67 files.

According to the Office of the People's Committee: Some departments and branches have a high rate of online application submission: Provincial Police (fire prevention and fighting) (82/82 applications, reaching 100%), Southeast Economic Zone Management Board (62/115 applications, reaching 53.9%), Department of Natural Resources and Environment (15/29 applications, reaching 51.7%),...

Some documents are delayed because the investor has not supplemented them, such as: Investment policy for the Construction Stone Mining and Processing Area Project because the investor has not supplemented it according to Document No. 980/UBND-KT&HT dated August 19, 2022 of the People's Committee of Nghia Dan district; Investment policy for the Marble Mining Project in Len Ke But 3 area, Tan Xuan and Giai Xuan communes, Tan Ky district because the investor has not edited and supplemented it according to the opinions of departments and branches...

The guidance of the departments and branches at the Public Administration Service Center for the records related to investment promotion and improvement of the business environment in the area must ensure compliance with the regulations on procedures and basic requirements on content, and must comply with the principle that each record is only guided once. The monitoring and urging of the record processing process for the presiding departments are carried out regularly and promptly. Therefore, the responsibility of the presiding departments in directing the processing of records and resolving administrative procedures for individuals and organizations has been enhanced.

The Center has coordinated with departments, branches and sectors with administrative procedures implemented at the Center to review and compile statistics on administrative procedures under its jurisdiction to digitize records, documents and results of administrative procedure settlement associated with the process of receiving and returning results of administrative procedure settlement at the Center. Up to now, 100% of administrative procedure records received at the Center have been digitized.

The Public Administration Service Center continues to advise the Provincial People's Committee to deploy tasks according to Plan No. 78/KH-UBND dated January 28, 2022 on implementing Decision No. 06/QD-TTg dated January 6, 2022 of the Prime Minister approving the Project on developing applications of data on population, identification and electronic authentication to serve national digital transformation in the period 2022 - 2025, with a vision to 2030 in Nghe An province.

Focusing on guiding the digitization of records and results of administrative procedure settlement; implementing standardization, connection, integration, and sharing of results of administrative procedure settlement, list of documents and administrative procedure records on the National Public Service Portal; guiding people and businesses on utilities when using online public services; actively applying information technology, digital transformation, and using digital data to contribute to creating efficiency in administrative procedure settlement, improving competitiveness, and creating new breakthroughs in the socio-economic development of the province.

Up to now, 100% of records have been processed electronically and made public on the Administrative Procedures Processing Information System of Nghe An province.