AIA Vietnam: Development on a solid foundation

(Baonghean) - As a member of AIA Group - the world's largest independent listed life insurance group of Asian origin, AIA Vietnam was established in 2000 with the goal of protecting prosperity and financial security for the people of Vietnam.

Solid foundation

After more than 16 years of development, AIA Vietnam has been honored to receive noble titles such as "Certificate of Merit from the Prime Minister", "Top 5 most prestigious life insurance companies in Vietnam", "Most favorite insurance brand in 2015", "Famous brand", "Golden Dragon Award", "Prestigious products and services voted by consumers", "Certificate of Merit from the Ministry of Finance" for outstanding contributions to the life insurance industry in Vietnam.

Up to now, AIA Vietnam has established a system of 180 offices in 53 provinces and cities nationwide. AIA Vietnam is currently serving customers of more than 600,000 insurance contracts and has paid insurance benefits to nearly 336,000 cases, with a total amount of more than VND 2,466 billion.

In Nghe An alone, AIA Insurance Company has established 10 offices, including: Branches, general agency offices, and transaction offices in many districts and towns across the province. AIA Nghe An General Agency Office has paid insurance benefits to more than 10,000 cases with a total amount of more than 85 billion VND.

AIA Vietnam's Board of Directors donated bicycles to poor students in Nghe An in the "Journey of Life" program.

In 2014, Ms. Tran Thi Sau (52 years old) in Hai Nam hamlet, Dien Bich commune (Dien Chau) bought an AIA insurance profile package "Advanced Lifetime Happiness - Option 2" from the Nghe An General Agent Office Branch in Phu Dien (did not buy the additional product package). The main beneficiary was her husband - Mr. Nguyen Van Bay. From 2014 to 2016, Ms. Sau paid insurance premiums 3 times with a total amount of 22,329,000 VND.

After a period of facing lung cancer, in April 2016, Mrs. Sau passed away, 3 months later, Mr. Bay died of liver cancer. Upon receiving this information, the AIA Nghe An General Agent Office Branch in Phu Dien promptly coordinated with Dien Bich commune to make insurance payments to Mr. Bay's family members with the amount of 162,610,000 VND.

This expense includes the sum assured under the contract, the account value as of the date of the insured event and the refund of premiums paid for additional products for the period after the insured event. The policyholder and primary beneficiary died, so the beneficiary benefit belongs to the couple's son.

Ms. Nguyen Thi Toan - Mrs. Sau's daughter-in-law emotionally said: "The death of our parents is a great loss. But with the additional payment from AIA insurance, the family has less hardship and can continue to carry out the next plans that our parents have not been able to do for their children and grandchildren."

Share and accompany

Over the past 4 years, AIA Vietnam has donated many gifts worth tens of billions of VND to activities aimed at poor children in Vietnam such as donating more than 4,000 pairs of life buoys, more than 530 clean water filters, more than 800 school supplies, more than 4,400 scholarships to poor but studious students in more than 50 provinces and cities nationwide, bringing benefits to tens of thousands of poor children and families in difficult circumstances across the country. In Nghe An alone, AIA Vietnam has spent billions of VND on social activities such as donating hundreds of bicycles, thousands of gifts to flood-affected areas, especially difficult areas, schools, poor households in the province, typically in the districts of Hung Nguyen, Nam Dan, Con Cuong, Anh Son, Hoang Mai...

Paying insurance benefits to customers who died from serious illnesses in Dien Bich commune (Dien Chau).

In particular, the “Journey of Life” program with the purpose of raising funds to buy bicycles for poor and studious children in the past 3 years. In Nghe An, the Organizing Committee has given 150 bicycles and hundreds of gifts to poor children in the province.

Dynamic environment

With more than a decade of working in the life insurance industry and doing it with all his heart, Director of AIA Nghe An General Agency Office - Mr. Ha Van Phuc has become quite an impressive image. Mr. Phuc always believes that insurance agents need to come to customers with all their heart, not for their own revenue or income.

It is this belief that has kept him involved in the insurance industry and led to his success. The office he is in charge of always has the highest new premium revenue and continuously “breaks” records. Currently, AIA Nghe An office is taking care of about 30,000 customers and is working with AIA to implement the plan to protect 1 million Vietnamese customers in 2018.

More than 12 years of working with AIA Vietnam has been a long and rewarding journey for Mr. Phuc. He shared: “AIA has given me a very good financial income. However, what I appreciate most when working with AIA is the environment, the place to learn and improve knowledge, skills, thinking, qualifications, courage, and vision that a manager and a leader must have. Those things can never be bought with a lot of money!”

Dynamic environment with humanistic values ​​is the glue that keeps Mr. Phuc attached to AIA Vietnam.

AIA Insurance Company's charity activities in flooded areas in Nghe An are highly appreciated by public opinion.

Focus on improving product and service quality

Over the years, AIA Vietnam has always maintained a strong business growth rate. Sharing about these impressive results, AIA Vietnam General Director - Mr. Wayne Besant said: “We always put customers at the center. Focusing on implementing the Premier Agent strategy, expanding creative and unique agent distribution models in the Vietnamese market, diversifying products and developing a business cooperation network, especially with partner banks.

The strong growth of AIA Vietnam in recent times is also the result of the company's focus on improving the quality of its products and services. This has created a difference for AIA in the life insurance market in Vietnam."

According to Mr. Wayne Besant, in the coming time, AIA Vietnam will continue to invest in improving the professionalism of its agent force, while continuing to promote the development of distribution channels through banks, diversifying its product portfolio, and developing new service models to meet the increasing needs and desires of Vietnamese customers.

Luong Mai